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Timbuktu Pro will not passthrough FirstSpot

 
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hubba



Joined: 25 Mar 2005
Posts: 11
Location: Middleburg, Virginia USA

PostPosted: Fri Mar 25, 2005 4:20 pm    
Post subject: Timbuktu Pro will not passthrough FirstSpot

I am using Timbukto Pro by Netopia to access the pc at my home office. I cant seem to get it to connect when I am accessing throught the FirstSpot server as a client. Timbuktu uses the folling ports - 407 and 1417 - 1420.

Thank you
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kevin
Forum facilitator


Joined: 26 Sep 2003
Posts: 442

PostPosted: Fri Mar 25, 2005 4:54 pm    
Post subject:

Is NAT-traversal supported by your VPN server and client?

If not, you can consider turning off the NAT at FirstSpot's public interface; an option available at Advanced Edition.
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hubba



Joined: 25 Mar 2005
Posts: 11
Location: Middleburg, Virginia USA

PostPosted: Fri Mar 25, 2005 5:31 pm    
Post subject: Tinbuktu

Timbuktu is a Remote access Program like PC Anywhere
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kevin
Forum facilitator


Joined: 26 Sep 2003
Posts: 442

PostPosted: Sat Mar 26, 2005 3:13 am    
Post subject:

I assume you've logged-in to FirstSpot by using a brower to authenticate before using your remote access client?

Have you tried to remove FirstSpot and see if the remote access is successful?

You may also want to try disable the NAT of FirstSpot if your software is sensitive to NAT.

Please let us know how it goes.
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