pre sales support our network set up 11g communications

[11g]

we have a large wireless network over 20 km

at moment all infrastructure access points have static ip and are in wds transparent bridge mode

we have 10 - 2.4ghz hotspots where clients obtain ip from dhcp of server.

we have 20 fixed wireless clients who have an access point with dhcp on in there premisis.

image of simplified network real thing much bigger

http://screencast.com/t/bydDNrnif

our current software was unstable no software running and all hotspot radios off.

we require the software to see the fixed wireless client access point as the client, so that any requests from any devices connected to the access point are allowed access after 1 successful login has been made.


we also require hotspot clients to be able too obtain ip from server or software it is currently set with windows server doing dhcp and nat.

will the above work with firstspot and which operating system would you recommend before we start to install and do tests on a virtual server and test network.

it all works without software 100 percent.

many thanks

andrew

[alan]

First, I can assure you that FirstSpot is quite stable and used by major organizations around the world.

For your case, please note the followings:

1) If you want to use FirstSpot or Windows DHCP server, you need to setup a DHCP relay in your wireless access point. In that case, your access point will relay the DHCP request back to the appropriate DHCP server

2) One way to satisfy your requirement of seeing the fixed wireless client access point as the client is to simply use FirstSpot MAC-based Session Handling. FirstSpot will then recognize the access point MAC address only and won't by able to the see the MAC of the client devices.
_________________
~ Patronsoft Limited ~

[11g]

hello when i start software i get this message

Fail to find the internet network connection Local Area Connection.

can you help please

[11g]

is setting up a dhcp relay in th access point something that first spot requires as at the moment with no software network works as described with dhcp and static ips without dhcp relay added in access point

[alan]

1) First, make sure you don't change Windows network connection name after installing FirstSpot

2) No, DHCP relay is not a must. You can either use static IP or let's the AP's DHCP server to hand out the IP (though you have to make sure the IP is right).
_________________
~ Patronsoft Limited ~

[11g]

server 2 x dual core opteron 2.59 Ghz processor
12 Gb Ram
64 bit windows server 2008

software installed as per read me

login to software slow

load dhcp list 8 miniutes using 80 percent of cpu
excluded ip range 172.16.0.0 - 172.16.250.1



software dhcp assigns an ip in the excluded ip range
172.16.92.193

Fatal error: Maximum execution time of 600 seconds exceeded in C:\Program Files (x86)\FirstSpot\cfgmgr\table_dhcp.php on line 2

restart software before able to change settings over 10 miniutes using 52 percent of cpu

[11g]

ok its because software loads a text file of all ips so enabled dhcp server in windows

better if you just had a dhcp server with scope range rater lan load a massive list of ips

[11g]

Start FirstSpot automatically when Windows start

tick box click save and reverts to off

we need it to start with windows can you help please

[alan]

1) Please try not to include a large list of IP in the DHCP Excluded IP list.

FirstSpot DHCP server scope is determined by Visitor Network Interface IP plus subnet mask, and then minus the DHCP Excluded IP. So if you want to shrink the scope, you can simply adjust the subnet mask

2) As for the auto-start problem, we can reproduce your issue in Windows 2008 R2 (64 bit). We will fix this problem in the next v8 update.

As a workaround, try to set your "PatronSoft FirstSpot Dispatcher" Windows service manually to Automatic. Refer to readme.rtf -> point 5 for more information.
_________________
~ Patronsoft Limited ~

[11g]

hello i have this error when trying to create free account


Warning: odbc_exec(): SQL error: [Microsoft][ODBC dBase Driver] Syntax error (missing operator) in query expression ''office@1010aerials.co.uk' REQSIGNUP = NULL'., SQL state 37000 in SQLExecDirect in C:\Program Files (x86)\FirstSpot\authserv\common_functions.php on line 426
Problems encountered during user registration:

User database is currently unavailable, please contact your FirstSpot administrator or try again later.
Please try again...

[11g]

i had the following browser message from software

You have to re-authenticate yourself before you can browse the page. If you have already re-authenticated, please make sure your browser accepts cookies.

allow local data to be set is checked in google chrome so cookies enabled

can you advise

[alan]

We cannot reproduce your problem at this moment.

Maybe your datasource has problem. Did you somehow change the datasource directory or the FirstSpot datasource setting?
_________________
~ Patronsoft Limited ~

[11g]

no
no changes

i have to end of trial to complete fully functional and tested with no issues then I will purchase not going to purchase before working but will buy if working money sat waiting for solution.

we have fully functional network and no with software please can you login remotley and solve issues to speed up this process.

below is what i have done
installed as per readme

then

set windows server to do nat and dhcp no software dhcp and
told it to use windows for nat
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Done and working
windows doing nat
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Done
configuration manager
allow access from client lan and wan enabled
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Done
session handling set to mac based so software only sees as far as clent ap in house no further.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Done
Added extra fields name address tel and email to anonamous, first login and self sign up pages
in ui customisation

[11g]

C:\Program Files (x86)\FirstSpot\datasource\firstspot.dsn

[11g]

we have to go through the process of setting up software to be fully functional without issues,
is it possible for us to backup after making changes.
as if something causes an error and we have to reinstall it will take miniutes and not hours to get back to where we got to.
many thanks
andrew