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Pre Sales Question about customer login

 
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Mohawk24



Joined: 23 May 2012
Posts: 6

PostPosted: Wed May 23, 2012 6:04 pm    
Post subject: Pre Sales Question about customer login

How with this software can i prevent users from sharing passwords, thus sharing accounts.???


IE i own an camping park i give access to customer A he has in his camp 3 users that is ok to share with, however we dont want him sharing his access with his neighbour and all of their devices????


Your quick answer is greatly appreciated.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Wed May 23, 2012 6:17 pm    
Post subject:

You can take advantage of our user attribute "Bind to first login MAC address". In that case, each username will be tied to a single device.

Refer to chapter 3 of firstspot_guide.pdf for more information.
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Mohawk24



Joined: 23 May 2012
Posts: 6

PostPosted: Wed May 23, 2012 7:54 pm    
Post subject:

Is there not a way in the configuration to state that a customer may have "x" number of devices under one login???

This feature is available with the other software that im looking at???
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Mohawk24



Joined: 23 May 2012
Posts: 6

PostPosted: Wed May 23, 2012 8:24 pm    
Post subject:

Under the Plans tab where it says

When no. of logins exceeds:

Would that cover it, meaning if i say you can have up to 3 devices logged into that account(3 different MAC addresses) anymore and you get suspended???

Or does that setting mean something else???
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Thu May 24, 2012 6:46 am    
Post subject:

Actually, you should use user attribute "Multiple Logins" instead.

Just go to Configuration Manager -> Users, click Add, click Multiple Logins and enter 3 in "Max login limit".
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Mohawk24



Joined: 23 May 2012
Posts: 6

PostPosted: Thu May 24, 2012 12:21 pm    
Post subject:

Would that require someone to physically do that for each customer who wants that feature???

Would it not be easier to have a plan setup that the customer can choose when they self signup???

Less administration, I have people checking in and out daily.??

I would much rather have this automatic with customer self signin.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Fri May 25, 2012 5:18 am    
Post subject:

Currently, Plan (which Self Sign-up required) doesn't support Multiple Logins user attribute.

We modify the Self Sign-up PHP so that it will support Multiple Logins and assume Max Login of 3. Please download it at below:

http://patronsoft.com/firstspot/download/patch/customization_of_self_signup.zip

Just unzip the file and copy fs_signup.php to the FirstSpot\authserv directory. The Max Login value is set at line 150. We add code at line 149-164 to cater for Multiple Logins.
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