error Fail to start ICS, rc[80004005]

[dcs]

I am instlling the trial ver on my windows vista station and get the error
Fail to start ICS, rc[80004005] when i try to start the services through the web interface. I tried manully starting the ics server but still doesnt work.
Please help

[alan]

Please refer to http://patronsoft.com/forum/viewtopic.php?p=9340#9340

Please post your log here if you still have difficulties.
_________________
~ Patronsoft Limited ~

[dcs]

I did the steps in the link still get the error. here is log file below


21/04/2010 13:38:39 ** Starting Print Log **
21/04/2010 13:38:39 ** FirstSpot Version (6.0.6) **
21/04/2010 13:38:39 ** Service: Read Session Log: Session Log[ON]
21/04/2010 13:38:39 ** Service: Read DataBase Info: Datasource[FILEDSN=C:\Program Files\FirstSpot\datasource\firstspot.dsn;]
21/04/2010 13:38:39 ** Service: Read DataBase Info: Datasource driver[Microsoft dBase Driver (*.dbf)]
21/04/2010 13:38:39 ** Service: Read DataBase Info: Datasource type[0]
21/04/2010 13:38:39 ** Service: Read DataBase Info: Datasource Tablename[fsusr]
21/04/2010 13:38:39 ** Service: Read DataBase Info: Datasource Log Tablename[fsusrlog]
21/04/2010 13:38:39 ** Service: Read DataBase Info: Datasource Shared Secret Tablename[fssecret]
21/04/2010 13:38:39 ** Service: PrivateMAC[0000c53c7328]
21/04/2010 13:38:39 ** Service: Read BlockICMP_UDP: Block ICMP[ON]
21/04/2010 13:38:39 ** Service: Read BlockICMP_UDP: Block UDP[ON]
21/04/2010 13:38:39 ** Service: Read Driver Param: Session Time Limit[0]
21/04/2010 13:38:39 ** Service: Read Driver Param: Idle time out[10]
21/04/2010 13:38:39 ** Service: Read Driver Param: Driver Time Out[1]
21/04/2010 13:38:39 ** Service: Read Driver Param: listen port[5786]
21/04/2010 13:38:39 ** Service: Read Driver Param: Authentication port[5788]
21/04/2010 13:38:39 ** Service: Read Driver Param: Https port[5790]
21/04/2010 13:38:39 ** Service: Read Driver Param: Authentication IP[10.20.7.1]
21/04/2010 13:38:39 ** Service: Read Driver Param: Fail to read private gateway domain name, default [firstspot.org]
21/04/2010 13:38:39 ** Service: Read Driver Param: Logout automatically when Infobox is closed [OFF]
21/04/2010 13:38:39 ** Service: Read Driver Param: Default Instant Keywords port[5801]
21/04/2010 13:38:39 ** Service: Read Global BandWidth Throttle: Upload Throttle is disabled
21/04/2010 13:38:39 ** Service: Read Global BandWidth Throttle: Download Throttle is disabled
21/04/2010 13:38:39 ** Service: Read PW Offloading [OFF]
21/04/2010 13:38:39 ** Service: Read Session Handling: [MAC]
21/04/2010 13:38:39 ** Service: Read Anonymous Login: Anonymous [NO]
21/04/2010 13:38:39 ** Service: Read Anonymous Login: AnonymousSharedSecret [NO]
21/04/2010 13:38:39 ** Service: Read Lisence Path: licensePath[C:\Program Files\FirstSpot\license.key]
21/04/2010 13:38:39 ** Service: Read IP: gatewayIP[10.20.7.1]
21/04/2010 13:38:39 ** Service: Read IP: subnetMask[255.255.255.0]
21/04/2010 13:38:39 ** Service: Read IP: privateIP[10.20.7.0]
21/04/2010 13:38:39 ** Service: ReadMultipleNetworkSegment: Login Page Count[0]
21/04/2010 13:38:39 ** Service: Read Allow Disconnect: allow private disconnect[NO]
21/04/2010 13:38:39 ** Service: Read Allow Disconnect: allow public disconnect[NO]
21/04/2010 13:38:39 ** Service: Read NIC: system default locale [409], user default locale [409]
21/04/2010 13:38:39 ** Service: Read NIC: Current equipment manufacturer (OEM) code page [437], Current Windows ANSI code page [1252]
21/04/2010 13:38:39 ** Service: Read NIC: publicNIC[Local Area Connection]
21/04/2010 13:38:39 ** Service: Read NIC: privateNIC[Local Area Connection 5]
21/04/2010 13:38:39 ** Service: Read Allowed Hosts: hosts key words file path[C:\Program Files\FirstSpot\AllowedHostsKeywords.txt]
21/04/2010 13:38:39 ** Service: Read Allowed Hosts: hosts ip file path[C:\Program Files\FirstSpot\AllowedHostsIps.txt]
21/04/2010 13:38:39 ** Service: Read Default Login Page: [login_select.php]
21/04/2010 13:38:39 ** Service: Read DHCP: mode[0]
21/04/2010 13:38:39 ** Service: Read DHCP: DHCP Path[C:\Program Files\FirstSpot\dhcp\dhcpservice.ini]
21/04/2010 13:38:39 ** Service: Read Skip Nic D/E[Allow]
21/04/2010 13:38:39 ** Service: Packet Drop Period [20]
21/04/2010 13:38:39 ** Service: SMTP Roaming OFF
21/04/2010 13:38:39 ** Service: Read AuthServ: No MAX Attempt
21/04/2010 13:38:39 ** Service: Read Global Data Transfer Download[Enabled]
21/04/2010 13:38:39 ** Service: Read Global Data Transfer Upload[Enabled]
21/04/2010 13:38:39 ** Service: URL Tracking OFF
21/04/2010 13:38:39 ** Service: NAT[Enabled]
21/04/2010 13:38:39 ** Service: NAT TYPE[0]
21/04/2010 13:38:39 ** Service: Read Proxy ARP Count[0]
21/04/2010 13:38:39 ** Service: FSFO: Failover [0]
21/04/2010 13:38:39 ** Service: Scenario2 Technology [OFF]
21/04/2010 13:38:39 ** Service: Read Max Conc User: Maximum number of concurrent users is unlimited
21/04/2010 13:38:39 ** Service: In-browser: iscript file's path [C:\Program Files\FirstSpot\iscript.txt]
21/04/2010 13:38:39 ** Service: In-browser: Proxy port[5796]
21/04/2010 13:38:40 ** Service: In-browser: Script port[5802]
21/04/2010 13:38:40 ** Service: In-browser: In-browser Message [ON]
21/04/2010 13:38:40 ** Service: In-browser Message time reminder[ON ][5]
21/04/2010 13:38:40 ** Service: Internet Surfing Break [OFF]
21/04/2010 13:38:40 ** Service: Pool: min connection [3], max connection [10]
21/04/2010 13:38:40 ** Service: Read Scratch Login: Scratch [NO]
21/04/2010 13:38:40 ** Service: Read Payment Method: [ppal]
21/04/2010 13:38:40 ** Service: Read Preferred DNS server IP for the Visitor Network [0.0.0.0]
21/04/2010 13:38:40 ** Service: Read Alternate DNS server IP for the Visitor Network [0.0.0.0]
21/04/2010 13:38:40 ** System Info for Verification **
21/04/2010 13:38:40 ** System Info for Verification:Microsoft Windows Vista
21/04/2010 13:38:40 ** System Info for Verification:Ultimate/Enterprise/Business
21/04/2010 13:38:40 ** System Info for Verification:{} (Build 6000)
21/04/2010 13:38:40 ** SUCCESS **
21/04/2010 13:38:40 ** Virtual Platform Info for Verification **
21/04/2010 13:38:40 IoctlNdisQueryGlobalStats ->
21/04/2010 13:38:40 <IoctlNdisQueryGlobalStats>
21/04/2010 13:38:40 ** firstspotconOperation2=>
21/04/2010 13:38:40 ** firstspotconOperation2: Connection Name[Local Area Connection]
21/04/2010 13:38:40 ** firstspotconOperation2: Hardware Name Obtained[Broadcom NetXtreme 57xx Gigabit Controller]
21/04/2010 13:38:41 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_14E4&DEV_167A&SUBSYS_01DA1028&REV_02\4&A26C532&0&00E4]
21/04/2010 13:38:41 ** firstspotconOperation2{STA_PUBLIC_NIC}: Getting Status
21/04/2010 13:38:41 ** firstspotconOperation2{STA_PUBLIC_NIC}: Internet NIC started
21/04/2010 13:38:41 ** <=firstspotconOperation2
21/04/2010 13:38:41 ** <verifyPublicNicStatus>
21/04/2010 13:38:41 ** probePublicIP: Connection Name[Local Area Connection]
21/04/2010 13:38:41 ** probePublicIP: Hardware Guid Obtained[{7824DE92-2784-4727-AC64-AC3280B16E32}]
21/04/2010 13:38:41 ** <probePublicIP>
21/04/2010 13:38:41 ** validate_SubnetAddr <21>
21/04/2010 13:38:41 ** EnableDisableAssignIPs: Skip Disable Visitor NIC
21/04/2010 13:38:41 ** EnableDisableAssignIPs: Configuring Visitor NIC
21/04/2010 13:38:44 ** EnableDisableAssignIPs: Finished Configuring Visitor NIC
21/04/2010 13:38:44 ** EnableDisableAssignIPs: Skip Enable Visitor NIC
21/04/2010 13:38:44 ** <EnableDisableAssignIPs>
21/04/2010 13:38:44 ** firstspotconOperation2=>
21/04/2010 13:38:44 ** firstspotconOperation2: Connection Name[Local Area Connection 5]
21/04/2010 13:38:44 ** firstspotconOperation2: Hardware Name Obtained[Realtek RTL8029 PCI Ethernet NIC]
21/04/2010 13:38:44 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_10EC&DEV_8029&SUBSYS_802910EC&REV_00\4&344A95D&0&10F0]
21/04/2010 13:38:44 ** firstspotconOperation2{STA_PRIVATE_NIC}: Getting Status
21/04/2010 13:38:44 ** firstspotconOperation2{STA_PRIVATE_NIC}: Visitor NIC started
21/04/2010 13:38:44 ** <=firstspotconOperation2
21/04/2010 13:38:44 ** <verifyPrivateNicStatus>
21/04/2010 13:38:44 <IoctlNdisQueryGlobalStats>
21/04/2010 13:38:44 <IoctlNdisQueryGlobalStats>
21/04/2010 13:38:44 ** showNICComponent: using IPv4
21/04/2010 13:38:45 ** showNICComponent: [UNBIND] Internet Protocol Version 6 (TCP/IPv6)
21/04/2010 13:38:45 ** showNICComponent: [BIND] Internet Protocol Version 4 (TCP/IPv4)
21/04/2010 13:38:45 ** showNICComponent: [UNBIND] Link-Layer Topology Discovery Mapper I/O Driver
21/04/2010 13:38:45 ** showNICComponent: [UNBIND] Link-Layer Topology Discovery Responder
21/04/2010 13:38:45 ** showNICComponent: [BIND] PatronSoft FirstHop Driver
21/04/2010 13:38:45 ** showNICComponent: [UNBIND] Deterministic Network Enhancer
21/04/2010 13:38:45 ** showNICComponent: [UNBIND] QoS Packet Scheduler
21/04/2010 13:38:45 ** showNICComponent: [BIND] File and Printer Sharing for Microsoft Networks
21/04/2010 13:38:45 ** showNICComponent: [BIND] Client for Microsoft Networks
21/04/2010 13:38:45 ** <showNICComponent>
21/04/2010 13:38:45 <IoctlNdisQueryGlobalStats>
21/04/2010 13:38:45 ** RestartApacheService: restart gracefully
21/04/2010 13:38:55 ** <RestartApacheService>
21/04/2010 13:38:55 ** StopUnusedServices: SharedAccess
21/04/2010 13:38:55 ** Service: Read Skip Vista Firewall Dis[not Allow] [0]
21/04/2010 13:38:55 ** StopUnusedServices: Turn the Vista firewall off for all profiles
21/04/2010 13:38:55 ** StopUnusedServices: DNS
21/04/2010 13:38:55 ** StopUnusedServices: DHCPServer
21/04/2010 13:38:55 ** <StopUnusedServices>
21/04/2010 13:38:55 ** <modifyRRAS>
21/04/2010 13:38:55 Preferred DNS List: 216.68.4.10
21/04/2010 13:38:55 DNS List: 216.68.5.10
21/04/2010 13:38:55 DNS List: 8.8.8.8
21/04/2010 13:38:55 using DNS List
216.68.4.10;
216.68.5.10;
8.8.8.8;
21/04/2010 13:38:55 ** WriteBindCfg: bindpath[C:\Program Files\FirstSpot\dns\etc\]
21/04/2010 13:38:55 ** <modifyDNS>
21/04/2010 13:38:59 <IoctlNdisQueryGlobalStats>
21/04/2010 13:39:05 ** SharingSwitch: Status of Local Area Connection will be changed
21/04/2010 13:39:05 ** SharingSwitch: Sharing status has already behaved as requested
21/04/2010 13:39:05 ** SharingSwitch: Status of Local Area Connection 5 will be changed
21/04/2010 13:39:05 ** SharingSwitch: Sharing status has already behaved as requested
21/04/2010 13:39:05 ** <ModifyICS>
21/04/2010 13:39:05 ** SharingSwitch: Status of Local Area Connection 5 will be changed
21/04/2010 13:39:41 ** SharingSwitch: Fail to switch on sharing, rc[80004005]
21/04/2010 13:39:41 ** <ModifyICS>
21/04/2010 13:39:41 ** PipeListenThread=>
21/04/2010 13:39:42 ** SharingSwitch: Status of Local Area Connection will be changed
21/04/2010 13:39:42 ** SharingSwitch: Sharing status has already behaved as requested
21/04/2010 13:39:42 ** SharingSwitch: Status of Local Area Connection 5 will be changed
21/04/2010 13:39:42 ** SharingSwitch: Sharing status has already behaved as requested
21/04/2010 13:39:42 ** <= ModifyICS
21/04/2010 13:39:42 ** FailShutDownFS: done removing static routes
21/04/2010 13:39:42 ** FailShutDownFS: Shutting down(RRAS Service)
21/04/2010 13:39:43 ** FailShutDownFS: Shutting down(DNS Service)
21/04/2010 13:39:43 ** FailShutDownFS: Shutting down(DHCP Service)
21/04/2010 13:39:46 ** FailShutDownFS: Shutting down(Send Mail Service)
21/04/2010 13:39:46 ** FailShutDownFS: Shutting down(Receive Mail Service)
21/04/2010 13:39:46 ** FailShutDownFS: Shutting down(Redirector Service)
21/04/2010 13:39:46 ** PipeListenThread: Fail to get named pipe handle state
21/04/2010 13:39:46 ** <PipeListenThread>
21/04/2010 13:39:46 ** <=pipeCheck(732)

[dominic]

Please turn on ICS directly in Network Properties of your Internet NIC as a test to see if ICS functions properly alone first. To do so, just check the checkbox "Allow other network users to connect through this computer's Internet connection" under Sharing tab and click "OK".

If there're no error messages and your Visitor NIC IP changes to 192.168.0.1, ICS should work. Then, please turn off ICS (uncheck the above checkbox, click "OK") and start FirstSpot. If FirstSpot still fails to start, please check Windows Event Viewer for any related error messages and post here.