Download latest build of Firstspot V5

[German_IT]

Hello,

we have a customer using Fistspot V5 (build 5.0.0) for 2 or 3 years now. they became our customer a few months ago and we had to recognize that the previous administrator never made an update of firstspot or windows server and so on.

Now we have the problem, that the mysql server stops to work correctly a few hours after starting the server. Firstspot isn't able to connect to the database anymore. Restarting the services of firstpot and mysql doesn't helps. Only a complete restart of the server brings it back to work.
In the logfiles of firstspot we can se this:

10/04/2010 09:17:40 >--- ERROR -- RetCode [-1] Reported------------
10/04/2010 09:17:40 Total Number of diagnostic records: 1
10/04/2010 09:17:40 SQLSTATE: S1000
10/04/2010 09:17:40 Native Error Code: 2003
10/04/2010 09:17:40 Message: [MySQL][ODBC 3.51 Driver]Can't connect to MySQL server on 'localhost' (10061)

10/04/2010 09:17:40 ** CFirstSpotSQL::connect: Connecting to Database failed [1]try
10/04/2010 09:17:41 ** <=ObtainBWReportThread
10/04/2010 09:17:41 ** StopFirstSpot: Data Transfer report thread closed
10/04/2010 09:17:41 ** StopFirstSpot: Http report thread closed
10/04/2010 09:17:41 ** PipeListenThread: Fail to get named pipe handle state
10/04/2010 09:17:41 ** <PipeListenThread>
10/04/2010 09:17:41 ** StopFirstSpot: Pipe thread closed
10/04/2010 09:17:41 ** <=pipeCheck(1112)
10/04/2010 09:17:41 ** StopFirstSpot: Redirect monitor thread closed
10/04/2010 09:17:41 ** StopFirstSpot: notify DB thread closed
10/04/2010 09:17:41 ** StopFirstSpot: notify passive login thread closed
10/04/2010 09:17:41 ** StopFirstSpot: resetting RRAS and DNS
10/04/2010 09:17:41 ** StopFirstSpot: waiting for RRAS shut down thread
10/04/2010 09:17:41 ** StopFirstSpot: RRAS Shut Down Thread closed successfully[0]
10/04/2010 09:17:41 ** StopFirstSpot: Waiting RRAS Service
10/04/2010 09:17:43 ** CFirstSpotSQL::connect: Re-connecting Database [2]try
10/04/2010 09:17:44 ** CFirstSpotSQL::connect: Connect to data source failed [2]try

Now we want to reinstall the complete server to ensure that we can administarte it in the way its needed to be. The problem is we have neither the install files for Firstspot V5 5.0.0 nor the latest build of V5.

Is there a chance to get a download of the latest build of V5?
The complete old installation is still availabe. We can export the configuration of Firstpot and the licence file. So it should be no problem to bring i back to work after the reinstall.

We hope you can help us with that problem.

Best wishes from Germany.

[alan]

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