Microsoft Search Page appeared when I typed 'logout'

[Verdi]

Any troubleshooting tips?

[kevin]

The basic idea is: you have to make sure your clients are using FirstSpot as their DNS server.

Troubleshooting steps (in Windows client machines):

1. check if your client is using FirstSpot as its DNS server using the following commad:

ipconfig /all

If ip address of FirstSpot is not shown as the DNS Server, make sure:

a. your client is getting the DNS server address automatically (instead of manually assigned).

b. there is no other DHCP server around. FirstSpot's (bulit-in) DHCP server should be the ONLY one in your network segment to distribute ip addresses to your clients.

2. If (1) doesn't solve your problem, you may want to try the following (for advanced users):

type nslookup in command window, then type following three lines:
set debug
set d2
logout

Something like the following should show up, containing detailed debug information. If "firstspot.com" is not shown beside the word Server on the first line; it means FirstSpot isn't the DNS server for your client.

[Sample output debug log]
-------------------------------
Server: firstspot.com
Address: 10.20.7.1 (this address should be the IP address of your FirstSpot's private NIC)

------------
SendRequest(), len 38
HEADER:
opcode = QUERY, id = 6, rcode = NOERROR
header flags: query, want recursion
questions = 1, answers = 0, authority records = 0, additional = 0

QUESTIONS:
logout.firstspot.com, type = A, class = IN

------------
------------
Got answer (72 bytes):
HEADER:
opcode = QUERY, id = 6, rcode = NOERROR
header flags: response, auth. answer, want recursion, recursion avail.
questions = 1, answers = 1, authority records = 1, additional = 0

QUESTIONS:
logout.firstspot.com, type = A, class = IN
ANSWERS:
-> logout.firstspot.com
type = A, class = IN, dlen = 4
internet address = 10.20.7.1 (this address should be the IP address of your FirstSpot's private NIC)

ttl = 86400 (1 day)
AUTHORITY RECORDS:
-> firstspot.com
type = NS, class = IN, dlen = 6
nameserver = ns1.firstspot.com
ttl = 86400 (1 day)

------------
Name: logout.firstspot.com
Address: 10.20.7.1


~ Patronsoft Limited ~

[IT]

Managed to get keywords work for one instance but then not work a little later. Find info box can have "Can't find page" etc while logged on. Any suggestions.

Steve

[jason]

Did you try what Kevin has suggested and what the results are?

Please also post your config.ini file under firstspot directory.

Instance keywords might not work if you have incorrect setting
_________________
~ Patronsoft Limited ~

[IT]

Please find below Config file contents. I have checked out what you previously said and everything seemed to be in order.

Steve



;
; Description : FirstSpot setting ini file
;
; Filename : config.ini
;
; Copyright (c) 2002-2005, PatronSoft Limited
;

; Note: use a backslash to separate directories and files, those lines starting with
; a semi-colon are considered as comments.
;
; Warning : please don't change this file without supervision of a PatronSoft Engineer
; It is highly recommended that you change the FirstSpot setting in the Web-based Configuration Manager

[version]
version=Trial
versionDesc=3.1.2

[MNS]
; number of return paths
num_return_path=0
return_path0=

[DHCP]
leasetime=2880
num_ignored_addr=2
ignore_addr0=10.20.7.20
ignore_addr1=10.20.7.21

[Client Pass]
num_mac_addr=1
mac_0=00-10-DC-DE-FA-FE
num_ip_addr=0
ip_0=

;
; Redirect Login Page php file
;
[loginPhp]
Login_enable0=
Login_php_Num0=

;
; Gateway Settings
;
[gateway]
;demo_mode=on, off (default)
;
;This demo_mode parameter is for FirstSpot channel partners demonstration purpose
;If demo_mode=on, FirstSpot DNS Server and Web Server will perform a catch-all on all
;requests. After the user login, the client will always see the "firstspotdemo" page.
demo_mode=off

;redirect user to cart.php when login fails
redirect_cart=1

;Client Isolation, NetBIOS over TCP/IP, Default is Disabled
netbios=1

;Scenario 2 (Distributed Network Topology)
scenario2=0

; Post-Startup Batch File Path Name
batch_filePath =

; lan's subnet mask (please change this through Configuration Manager only)
;
subnet_mask =255.255.255.0

; domain name server IP address
;
DNS =0.0.0.0

; domain name server IP address
;
preferred_DNS =0.0.0.0

; domain name server IP address
;
alternate_DNS =0.0.0.0

; username
;
user =firstspot

; password
;
pass =b9bd79a3a9c9acea2c338e3fb1933f96

;Number of maximum administrator account
max_admin_account = 10

;Administrator username
admin_username0 =
admin_username1 =
admin_username2 =
admin_username3 =
admin_username4 =
admin_username5 =
admin_username6 =
admin_username7 =
admin_username8 =
admin_username9 =

;Administrator password
admin_password0 =
admin_password1 =
admin_password2 =
admin_password3 =
admin_password4 =
admin_password5 =
admin_password6 =
admin_password7 =
admin_password8 =
admin_password9 =

;Administrator parameter
admin_parameter0 =
admin_parameter1 =
admin_parameter2 =
admin_parameter3 =
admin_parameter4 =
admin_parameter5 =
admin_parameter6 =
admin_parameter7 =
admin_parameter8 =
admin_parameter9 =

; network interface card connected to Internet (after modify this, need to restart FirstSpot)
;
publicNIC=Local Area Connection

; network interface card connected Hotspots or visitor-based networks (after modify this, need to bind the FirstHop driver
; to this new card and unbind the FirstHop driver from ALL other cards, then reboot Windows)
;
privateNIC=Local Area Connection 2

; data source for user login
;
Datasource =C:\Program Files\FirstSpot\datasource\firstspot.dsn

; datasource table for user login
;
Datasource_Tablename =fsusr

; datasource table for user login
Datasource_Plans_Tablename =fsplans

; enable session logging into the datasource log table
session_log =ON

; datasource table for user session logging
;
Datasource_Log_Tablename =fsusrlog

; datasource table for PayPal
;
Datasource_PayPal_Table=ppal

; port used by Gateway Service
;
port =5786

; port used by Authentication Server
;
auth_port =5788

; port used by ssl site
;
ssl_port =5789

; Greeting message displayed in login page
;
greeting_msg =Welcome to our Hotspot!

; Enable to show InfoBox
;
show_infobox =ON

; Login page picture (filename)
;
loginpage_pic_name=coffee.jpg

; authentication server IP address (please change this through Configuration Manager only)
; Note: different from gateway_IP when it is not installed in gateway (not officially supported in this version)
;
auth_IP =10.20.7.1

; login page filename which dispatcher will call
;
loginpage =login_select.php

; login form filename which login_select.php will call
;
loginform =login_form.php

; anonymous login form filename which login_select.php will call
;
a_loginform =alogin_form.php

; authentication form filename which authentication.php will call
;
reauthenticationform =reauth_form.php

; anonymous authentication form filename which authentication.php will call
;
a_reauthenticationform =alogout_form.php

; idle time (minutes) allowed for authenticated users
;
idle_timeout =10

; private network (please change this through Configuration Manager only)
;
private_IP =10.20.7.0

; gateway IP address (please change this through Configuration Manager only)
;
gateway_IP =10.20.7.1

; allow access to config manager from private network?
;
access_from_private =off

; allow access to config manager from public network?
;
access_from_public =off

; license file path
;
licensepath =C:\Program Files\FirstSpot\

; session handling mode, 0 for MAC-based, 1 for IP-based
session_handling =0

; path for dhcp config
dhcppath =C:\Program Files\FirstSpot\dhcp\dhcpservice.ini

; dhcp mode, 0 = auto, 1 = static, 2 = disabled
dhcpmode =0

; for static dhcp only, path of the Ip MAC mapping list
static_dhcp_path =C:\Program Files\FirstSpot\StaticDHCP.txt

; anonymous login
anonymous_login =off

; secret enable
secret_enable=off

; secret code
secret_code=0aed120c6f7090a5b26a4c93df382b21

; anonymous login user table name
Datasource_Anonymous_Tablename =fsa

; anonymous login log table name
Datasource_Anonymous_Log_Tablename =fsalog

; password offloading mode
pwd_offload =off

; password encryption directory path
encrypt_path =C:\Program Files\FirstSpot\dispatcher\encrypt_pwd.exe

; initial air time in minutes for self signup users
self_sign_up_credit=0

; self signup filtering
self_signup_filter=1

;allow self-signup without an ip/mac, 0=yes, 1=no
self_signup_no_mac=1

; null=no filter, 0 = signup once, >0 after x mins
self_signup_period=

;use 3 party ssl cert 0=yes 1=no
ssl_cert=1

;secure socket layer for authentication
;443 for enabled SSL, auth_port=ssl_auth_port for disabled ssl
ssl_auth_port=5788

;rewrite engine for http to https redirection
rewrite_engine=off

;NAT
nat=0

;maximum fail attempt allowed
max_attempt=

; Allowed Hosts Settings
;
[allowed hosts]
; allowed hosts keywords file path
;
hosts_keywords_path =C:\Program Files\FirstSpot\AllowedHostsKeywords.txt

; allowed hosts IPs file path
;
hosts_ips_path =C:\Program Files\FirstSpot\AllowedHostsIps.txt


; Bandwidth Throttle Settings
[bw_throttle]
; Bandwidth Throttle Mode
bt_mode =0

; Overall Upload Limit (at least 20KB/s recommended)
bt_ul_limit =0

; Overall Download Limit (at least 20KB/s recommended)
bt_dl_limit =0

; low, medium and high definition
bt_low=100
bt_medium=50
bt_high=20
bt_drop_period=2

[bwreset]
bwresetmethod=
bwresetperiod=
lastresetbw=

[creditcard]
payment_method=ppal

[paypal]
; Business id
;
ppal_business=your_business_id@your_email.com

; URL for successful transactions
;
ppal_return=http://10.20.7.1:5788/cart.php

; URL for cancelled transactions
;
ppal_cancal_return=http://10.20.7.1:5788/cart.php

; trust "Pending"=="Complete"?
;
ppal_pending_release=no

; the settlement currency
;
ppal_base_currency=USD

; URL for notify
;
ppal_notify_url=http://fixed_ip:5789

; Starting number for invoice
;
ppal_invoice_start=1

[worldpay]
; Installation id
;
wpay_instID=your_installation_ID

; the settlement currency
;
wpay_base_currency=USD

; URL for notify
;
wpay_notify_url=http://fixed_ip:5789

; Test Mode
; 100 : test mode - always successful validation
; 101 : test mode - always failed validation
; 0 : test mode - live mode, not testing
;
wpay_testmode=0

[lang]
lang_pack_file=custom_lang.php
cmlang_pack_file=custom_cmlang.php
last_logout=logout
this_logout=logout
last_info=infobox
this_info=infobox
last_cart=cart
this_cart=cart
key_0=
url_0=
signup01=off
signup02=off
signup03=off
signup04=off
signup05=off
signup06=off
signup07=off
signup08=off
signup09=off
signup10=off

; Setting of cart description
[cart]
max_slot_open=0

[radius]
use_radius=false
ServerIP=10.20.7.1
AuthPort=1812
AccPort=1813
Secret=secret
FSVendorID=2004
Datasource=C:\Program Files\FirstSpot\datasource\radius.dsn
Datasource_Tablename=fsRadius
Acc_Start=true
Acc_Stop=true
;Acc_FSLogin=true
;Acc_FSLogout=true
;Acc_FSWriteLog=true

[radiusAuthentication]
NAS_IDENTIFIER=FirstSpot
;NAS_IP_ADDRESS=the private nic ip, this can be edited.
;CALLING_STATION_ID=client nic mac or ip, depends on the Firstspot setting, this can not be edited.
;CALLED_STATION_ID=firstspot private nic mac, this can not be edited.

[radiusCustomAttribute]
;Vendor spec type for Firstspot
;fixed value can not be changed.
;
;FS_AUTH_TIMELEFT=1
;FS_AUTH_ACCUMBW=2
;FS_AUTH_BWQUOTA=3
;FS_AUTH_BWCOUNT=4
;FS_AUTH_ULLIMIT=5
;FS_AUTH_DLLIMIT=6
;FS_AUTH_LOGINTIME=7
;FS_AUTH_LOGOUTTIME=8
;FS_AUTH_TIMEDIFF=9
;FS_AUTH_BWUSAGE=10

;Account Status Type Attributes, can be changed.
;
;default ACCT_STATUS_FSLOGIN=217
;default ACCT_STATUS_FSLOGOUT=218
;default ACCT_STATUS_FSWRITELOG=219

[misc]
show_cart=yes
enable_chgpwd=1
block_icmp=off
block_udp=on
_debug=1
pkt_period=20
oem=C:\WINDOWS\INF\oem25.inf
PublicAdapterIP=192.168.1.64
PublicAdapterIpMask=255.255.255.0
PrivateMAC=000fb5448d64

[jason]

I am assuming your client can login through FirstSpot and go out to the Internet:

1) Append .firstspot.org to the instant keywords (e.g. logout.firstspot.org) and tell me if it works.

2) Have you try any other instant keywords (i.e infobox and cart)?

3) Have you tested "Instant Keywords" on other client machines? Was the same problem still there?

3) Is there any toolbars (e.g. msn toolbar) installed on the broswer of your client machine?

4) dump the ipconfig/all and nslookup results of your client machine.
_________________
~ Patronsoft Limited ~

[IT]

Have tested with single computer and all works OK (logout.firstspot.org works instead of logout).

Previous testing was with network as follows was as in Senario 1 yet the switch sends over fibre link to another switch which then patches over to a socket. From the socket it goes in to a hub that supplies 5 PCs and 2 network printers. Problem being instant words not always work and info box can't find page at times.

Please help.

Regards

Steve

[alan]

We need at least pt 4 mentioned by Jason above to further troubleshoot your problem.
_________________
~ Patronsoft Limited ~

[IT]

Not sure if this will be any good as have been trialing out firstspot with current guests but had to take it out of the system as it kept falling over. Therefore below is Config and NSlookup from a client machine but not going through firstspot:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\GUEST USER WKS2>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : WORKSTATION2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-0E-A6-85-BE-DC
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.201
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : 05 August 2005 07:02:27
Lease Expires . . . . . . . . . . : 05 August 2005 19:02:27

C:\Documents and Settings\GUEST USER WKS2>nslookup
Default Server: home
Address: 192.168.1.254

Steve

[alan]

The client DNS Suffix is wrong. It has to be "firstspot.org".

Are you using FirstSpot DHCP server? It should automatically hand out the correct IP settings.
_________________
~ Patronsoft Limited ~

[IT]

Yes we did have it on DHCP but that was back on Monday before we took the software out of the system.