hmmm - missing something small.... gateway setting or...

hiweb · Joined: 20 Feb 2004 Posts: 13 Location: Seattle, WA

OK All Look sgood... Except on client once logged on to Hotspot I dont get internet connectivity. I missing something small... Help... Something with network config on the Firstspot server.

I get DHCP IP address...

Something with routing setup maybe...

kevin · **Forum facilitator** Joined: 26 Sep 2003 Posts: 442

So you've logged on succesfully I assumed, but couldn't go out to the Internet?

Are you using any PPPoE at the public interface? Or just plain ethernet line to a broadband router (which connect to the Internet)?

Can you surf the Internet on the FirstSpot machine when it's started?

~ Patronsoft Limited ~

hiweb · Joined: 20 Feb 2004 Posts: 13 Location: Seattle, WA

Yes - I can access the Internet on the Firstspot Machine. No PPoE straight to router.

Any Ideas or Tips! Routing or Something... How does system know to route 10.x.x.x to my Real Internet Gateway?

Thanks for any help

hiweb · Joined: 20 Feb 2004 Posts: 13 Location: Seattle, WA

What is the function of PatronSoft FirstHop Driver? Does it need to be active on bothe network adapters?

kevin · **Forum facilitator** Joined: 26 Sep 2003 Posts: 442

FirstHop driver should only be attached to the private interface.

~ Patronsoft Limited ~

hiweb · Joined: 20 Feb 2004 Posts: 13 Location: Seattle, WA

Windows Routing and RAS service settings? Anything I need to configure there. Also what ports should my firewall open for FirstSpot to operate. I have all open now.... I like to do port filtering!

Thanks

kevin · **Forum facilitator** Joined: 26 Sep 2003 Posts: 442

Before starting FirstSpot, you can check whether RRAS has been set to "manual" start. If it's set to "disabled", FirstSpot will not work properly.

For the firewall between the Internet and the public interface, you simply open what ports you would like your client machines to go.

~ Patronsoft Limited ~

hiweb · Joined: 20 Feb 2004 Posts: 13 Location: Seattle, WA

All ok except no internet access on clients? Seems to be missing a route or something, I get IP, login just fine. Just no response from internet. FirstSpot machine hase internet access just fine.

Thanks For Advice,
[email address removed for anti-spamming reason]

kevin · **Forum facilitator** Joined: 26 Sep 2003 Posts: 442

What are the addresses of your private and public interfaces?

~ Patronsoft Limited ~

hiweb · Joined: 20 Feb 2004 Posts: 13 Location: Seattle, WA

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : hq-svr
Primary DNS Suffix . . . . . . . : firstspot.com
Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : firstspot.com
dsl-verizon.net

Ethernet adapter USB Network Adapter:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DSB-650 USB LAN Adapter
Physical Address. . . . . . . . . :

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 10.20.7.1

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : 10.20.7.1

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : dsl-verizon.net
Description . . . . . . . . . . . : 3Com EtherLink III ISA (3C509b-TP)
Physical Address. . . . . . . . . :

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 4.5.115.73

Subnet Mask . . . . . . . . . . . : 255.255.248.0

Default Gateway . . . . . . . . . : 4.5.112.1

DHCP Server . . . . . . . . . . . : 209.244.126.134

DNS Servers . . . . . . . . . . . : 4.2.2.4
4.2.2.5
4.2.2.6
Lease Obtained. . . . . . . . . . : Friday, February 20, 2004 1:17:01 AM

Lease Expires . . . . . . . . . . : Friday, February 20, 2004 5:17:01 AM

kevin · **Forum facilitator** Joined: 26 Sep 2003 Posts: 442

can you show us the "route print" result from your FirstSpot machine?

also the "ipconfig /all" from your client machine?

Thanks.

~ Patronsoft Limited ~

hiweb · Joined: 20 Feb 2004 Posts: 13 Location: Seattle, WA

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x1000004 ......... ELNK3 Ethernet Adapter
0x2000003 ......... Usb 10-BaseT Ethernet Adapter
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 4.5.112.1 4.5.115.73 1
4.5.112.0 255.255.248.0 4.5.115.73 4.5.115.73 1
4.5.115.73 255.255.255.255 127.0.0.1 127.0.0.1 1
4.255.255.255 255.255.255.255 4.5.115.73 4.5.115.73 1
10.20.7.0 255.255.255.0 10.20.7.1 10.20.7.1 1
10.20.7.1 255.255.255.255 127.0.0.1 127.0.0.1 1
10.255.255.255 255.255.255.255 10.20.7.1 10.20.7.1 1
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
224.0.0.0 224.0.0.0 4.5.115.73 4.5.115.73 1
224.0.0.0 224.0.0.0 10.20.7.1 10.20.7.1 1
255.255.255.255 255.255.255.255 4.5.115.73 4.5.115.73 1
Default Gateway: 4.5.112.1
===========================================================================
Persistent Routes:
None

hiweb · Joined: 20 Feb 2004 Posts: 13 Location: Seattle, WA

Windows IP Configuration

Host Name . . . . . . . . . . . . : VIRTUAL

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection (Dock):

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom 570x Gigabit Integrated Controller

Physical Address. . . . . . . . . :

Ethernet adapter Wireless Network (802.11b):

Connection-specific DNS Suffix . : firstspot.com

Description . . . . . . . . . . . : Dell TrueMobile 1300 WLAN Mini-PCI Card

Physical Address. . . . . . . . . :

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.20.7.174

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.20.7.1

DHCP Server . . . . . . . . . . . : 10.20.7.1

DNS Servers . . . . . . . . . . . : 10.20.7.1

Lease Obtained. . . . . . . . . . : Friday, February 20, 2004 1:43:27 AM

Lease Expires . . . . . . . . . . : Sunday, February 22, 2004 1:43:27 AM

kevin · **Forum facilitator** Joined: 26 Sep 2003 Posts: 442

everything is set up correctly. You got it right - it should be the problem of the RRAS (i.e. the routing service).

Is your OS a freshly installed one? Most of our customers find it easier to try it on a newly installed OS.

Alternatively, we can remote login to your machine to further troubleshoot the case (say, through VNC, etc).

~ Patronsoft Limited ~

hiweb · Joined: 20 Feb 2004 Posts: 13 Location: Seattle, WA

Hmm... Well I could setup VNC... I do have PCAnywhere running on that machine? Yeah RRAS setup... Hmmm...

Question:

I have another application I run on this box for streaming video. Now it is automatically select the 10.x.x.x network rather than my 4.x.x.x Internet Network. I there a order of selection? How does FirstSpot know to forward 10.x.x.x traffic to my 4.x.x.x Gateway? Tell me more...

bhileyAThiwebDOTnet