Slip Printing to A4

scottyp · Joined: 12 Jan 2009 Posts: 18

Hi Dominic,
I have made those changes, restarted the server, but still no success. I really want to get this worked out, as Firstspot is the best app. I have seen for what I require.

Any more ideas? Very Happy

Thanks again.

P.S. Can you confirm what you mean by this:

dominic · **Forum facilitator** Joined: 23 Oct 2007 Posts: 103

Please describe what you've faced, or I couldn't further help you with only "no success".

Partly yes. The text will be saved everytime. However, FirstSpot does not save every text preference which every account has created. What we can do is to suggest this workaround such that the corresponding texts can always be printed on the slip for different Cafexxx accounts.

scottyp · Joined: 12 Jan 2009 Posts: 18

Hi Dominic,
By 'No Success', I mean 'No change' - I went through the same login and slip printing/saving steps as I had previously described, but got the exact same errors, and still had no change to the text for the prefix, title and ending fields - either displayed or printed.

dominic · **Forum facilitator** Joined: 23 Oct 2007 Posts: 103

Please have a clear install of v5.1.6, download the following file:
http://patronsoft.com/firstspot/download/forum/2390/1.zip

Unzip the files to FirstSpot\cfgmgr, use the operator account CafeOne to perform bulk account creation to test if the error occurs again.

FirstSpot is designed to save the last changes from any operators in the Bulk Account tab. The above workaround has already tried to suit as many of your requirements as possible. You'll have to perform modifications yourself for your remaining ideas.

scottyp · Joined: 12 Jan 2009 Posts: 18

No worries.
Thanks Dominic - I'll try the fresh install and let you know how I go.

scottyp · Joined: 12 Jan 2009 Posts: 18

Hi Dominic.
Good news. Very Happy

I got 'drastic' and re-installed my test-bed server from scratch. I had a USB HDD plugged into it during the original install, and the O/S partition for Windows ended up being e:\ not C:\.

Not sure if that was it, but now that I've re-installed W2k3 onto C:\ and installed 5.1.6 and the 1.zip file you sent me - it works! Woohoo! Very Happy

Thanks again for your help.

P.S. I have discovered that the core network my WAN provider has that I am going to run the system over does NOT allow DHCP pass through.

I am going to setup a 'mock' WAN with a few routers etc. here in my office, but may have a question or two in the next couple of days depending on how I go.

Am I correct in saying that there is a 'work-around' if you can't have 'DHCP pass-through' on your network?

dominic · **Forum facilitator** Joined: 23 Oct 2007 Posts: 103

Seems it does not relate to the private network of FirstSpot, or do I misunderstand anything?

Could you describe a bit more, or give an example about your actual situation?

scottyp · Joined: 12 Jan 2009 Posts: 18

Hi Dominic,
Assuming you are talking about the DHCP issue, Here is a flowchart of the network:

Internet Connection router
I
I
Firstspot Server Public NIC
I
Firstspot server Private NIC
I
I
Router(s) On ISP WAN Network (No DHCP Forwarding)
I I I
I I I
I I I
Remote Site 1 Router Remote Site 2 Router Remote site 3 Router
I I I
I I I
Wireless Clients Wireless CLients Wireless Clients

So as you can see, because the ISP providing the WAN links out to the remote sites cannot 'pass-through' DHCP, the wireless clients cannot get an IP address from the FirstSpot server via DHCP. I imagine there are two solutions to this?

1) Fix the IP addresses of the wireless clients (Not Ideal?)
2) Use the DHCP service on the 'Remote site # Router', and then use static routes to get the packets back to the FirstSpot router, as the 'Gateway IP' on the Remote Routers won't be set to the FirstSpot server?

It's option 2 that I want to figure out (assuming that's possible?)

Cheers.

scottyp · Joined: 12 Jan 2009 Posts: 18

Bugger.... I just viewed the message, and the forum has filtered out all the spaces in my flow chart. It resembled and expanding tree, starting with one site at the top the ending up wider with 3 sites across the bottom. Crying or Very sad

I hope you can 'imagine' what I was trying to represent there Dominic.

dominic · **Forum facilitator** Joined: 23 Oct 2007 Posts: 103

It's okay. I get what you mean.

1) I don't know how to fix the the clients' IP addresses, or do you mean using fixed IP?

2) It should be possible. The gateway IPs on the Remote Site Routers point to the Routers on ISP WAN. The static routes could be set in the Routers on ISP WAN to relay the returning packets back to the correct Remote Site Routers.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

More comment:

1) For fixed IP, yes it will work. Make sure :

i) you get the routing works correctly.
ii) all the NAT for the routers between client and FirstSpot must be turned off
iii) Also, you need to mimic the FirstSpot DHCP server behavior.

2) For all the routers between client and FirstSpot, if you can't get the DHCP relay (DHCP Forwarding) work correctly, yes you can use the DHCP server (service) within your the routers. Note that the above 3 conditions (i,ii,iii) still applies.
_________________
~ Patronsoft Limited ~

scottyp · Joined: 12 Jan 2009 Posts: 18

Thanks Alan

I'll check out whether my ISP can comply with your points i) and ii)

As far as iii) is concerned - what sort of 'behaviour' of the Firstspot DHCP server should I be 'mimicing' in particular?

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

a) The IP and default gateway should be in the same subnet the edge router
b) The DNS should FirstSpot be Private Network Interface IP.
c) Optionally, the default DNS suffix should be "firstspot.org". Otherwise, Instant Keywords won't work.

You might want to setup a test environment with FirstSpot Multiple Network Segments enabled in order to test how FirstSpot DHCP server performs in conjunction with DHCP relay enabled router.
_________________
~ Patronsoft Limited ~