| View previous topic :: View next topic |
| Author |
Message |
hotel_admin
Joined: 04 Apr 2006
Posts: 4
Location: NY
|
 Posted: Tue Apr 04, 2006 3:02 pm
Post subject: FirstSpot DHCP Service crashing. |
|
|
The PatronSoft Firstspot DHCP serice is crashing on my FirstSpot PC. The only info im getting is in the Windows Event Viewer. Event ID 7031 "The PatronSoft FirstSpot DHCP Server Service" terminated unexpectedlly.
Does anyone have any ideas what could make the service crash? Or any logfiles that Firstspot may keep, that could shed some light on this?
-some specs on our Firstspot PC-
First Spot Version 4.0.0 Standard
Windows 2000 Pro SP4
(2) 3c905c TX 3Com nics
256MB memory
P3 1ghz |
|
| Back to top |
|
 |
alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
|
Posted: Tue Apr 04, 2006 3:33 pm
Post subject: |
|
|
Can you post your trace.txt file under FirstSpot\dhcp directory?
_________________
~ Patronsoft Limited ~ |
|
| Back to top |
|
|
hotel_admin
Joined: 04 Apr 2006
Posts: 4
Location: NY
|
Posted: Wed Apr 05, 2006 3:30 pm
Post subject: |
|
|
It's a rather large file. It's several hundred entries just from the couple hours preceding the crash. I'll post the last couple lines, if you need more i can arrange to email it or something. The last line here is the last line before the crash.
[04/01/2006 18:20:56] ---> (Run) request received[Sat Apr 01 18:20:56 2006]
[04/01/2006 18:20:56] ---> (LookupClientData) Client [00-13-CE-0A-F3-48] configured IP [172.30.100.101]
[04/01/2006 18:20:56] ---> (Run) bClientIsConfigured
[04/01/2006 18:20:56] ---> (LookupClientData) Client [00-13-CE-0A-F3-48] configured IP [172.30.100.101]
[04/01/2006 18:22:17] ---> (Run) request received[Sat Apr 01 18:22:17 2006]
[04/01/2006 18:22:17] ---> (LookupClientData) Client [00-13-CE-62-A0-2D] configured IP [172.30.100.198]
[04/01/2006 18:22:17] ---> (Run) bClientIsConfigured
[04/01/2006 18:22:17] ---> (LookupClientData) Client [00-13-CE-62-A0-2D] configured IP [172.30.100.198]
[04/01/2006 18:22:21] ---> (Run) request received[Sat Apr 01 18:22:21 2006]
[04/01/2006 18:22:21] ---> (LookupClientData) Client [00-13-CE-62-A0-2D] configured IP [172.30.100.198]
[04/01/2006 18:22:21] ---> (Run) bClientIsConfigured
[04/01/2006 18:22:21] ---> (LookupClientData) Client [00-13-CE-62-A0-2D] configured IP [172.30.100.198]
[04/01/2006 18:22:22] ---> (Run) request received[Sat Apr 01 18:22:22 2006]
[04/01/2006 18:22:22] ---> (LookupClientData) Client [00-13-CE-62-A0-2D] configured IP [172.30.100.198]
[04/01/2006 18:22:22] ---> (Run) bClientIsConfigured
[04/01/2006 18:22:22] ---> (LookupClientData) Client [00-13-CE-62-A0-2D] configured IP [172.30.100.198]
[04/01/2006 18:39:11] ---> (Run) request received[Sat Apr 01 18:39:11 2006]
[04/01/2006 18:39:11] ---> (LookupClientData) Client [00-13-02-04-23-C4] not configured
[04/01/2006 18:39:11] ---> (Run) !bClientIsConfigured
[04/01/2006 18:39:11] ---> (ObtainPoolIP) Client requests address [192.168.1.102]
[04/01/2006 18:39:11] ---> (ObtainPoolIP) Random IP address NOT FOUND
[04/01/2006 18:39:11] ---> (Delete Node) next != NULL
[04/01/2006 18:39:11] ---> (ObtainPoolIP) Router[0], Auto config IP = 172.30.101.130
[04/01/2006 18:39:11] ---> (LookupClientData) Client [00-13-02-04-23-C4] configured IP [172.30.101.130]
[04/01/2006 18:39:12] ---> (Run) request received[Sat Apr 01 18:39:12 2006]
[04/01/2006 18:39:12] ---> (LookupClientData) Client [00-13-02-04-23-C4] configured IP [172.30.101.130]
[04/01/2006 18:39:12] ---> (Run) bClientIsConfigured
[04/01/2006 18:39:12] ---> (LookupClientData) Client [00-13-02-04-23-C4] configured IP [172.30.101.130]
[04/01/2006 18:39:12] ---> (Run) request received[Sat Apr 01 18:39:12 2006]
[04/01/2006 18:39:12] ---> (LookupClientData) Client [00-13-02-04-23-C4] configured IP [172.30.101.130]
[04/01/2006 18:39:12] ---> (Run) bClientIsConfigured
[04/01/2006 18:39:12] ---> (LookupClientData) Client [00-13-02-04-23-C4] configured IP [172.30.101.130]
[04/01/2006 18:40:10] ---> (Run) request received[Sat Apr 01 18:40:10 2006]
[04/01/2006 18:40:10] ---> (LookupClientData) Client [00-13-02-04-23-C4] configured IP [172.30.101.130]
[04/01/2006 18:40:10] ---> (Run) bClientIsConfigured
[04/01/2006 18:40:10] ---> (LookupClientData) Client [00-13-02-04-23-C4] configured IP [172.30.101.130]
[04/01/2006 18:40:10] ---> (Run) request received[Sat Apr 01 18:40:10 2006]
[04/01/2006 18:40:10] ---> (LookupClientData) Client [00-13-02-04-23-C4] configured IP [172.30.101.130]
[04/01/2006 18:40:10] ---> (Run) bClientIsConfigured
[04/01/2006 18:40:10] ---> (LookupClientData) Client [00-13-02-04-23-C4] configured IP [172.30.101.130]
[04/01/2006 18:40:10] ---> (Run) request received[Sat Apr 01 18:40:10 2006]
[04/01/2006 18:40:10] ---> (LookupClientData) Client [00-13-02-04-23-C4] configured IP [172.30.101.130]
[04/01/2006 18:40:10] ---> (Run) bClientIsConfigured
[04/01/2006 18:40:10] ---> (LookupClientData) Client [00-13-02-04-23-C4] configured IP [172.30.101.130]
[04/01/2006 18:43:25] ---> (Run) request received[Sat Apr 01 18:43:25 2006]
[04/01/2006 18:43:25] ---> (LookupClientData) Client [00-01-4A-60-6C-04] configured IP [172.30.100.248]
[04/01/2006 18:43:25] ---> (Run) bClientIsConfigured
[04/01/2006 18:43:25] ---> (LookupClientData) Client [00-01-4A-60-6C-04] configured IP [172.30.100.248]
[04/01/2006 18:43:30] ---> (Run) request received[Sat Apr 01 18:43:30 2006]
[04/01/2006 18:43:30] ---> (LookupClientData) Client [00-01-4A-60-6C-04] configured IP [172.30.100.248]
[04/01/2006 18:43:30] ---> (Run) bClientIsConfigured
[04/01/2006 18:43:30] ---> (LookupClientData) Client [00-01-4A-60-6C-04] configured IP [172.30.100.248]
[04/01/2006 19:13:50] ---> (Run) request received[Sat Apr 01 19:13:50 2006]
[04/01/2006 19:13:50] ---> (LookupClientData) Client [00-12-F0-07-BC-CA] configured IP [172.30.100.79]
[04/01/2006 19:13:50] ---> (Run) bClientIsConfigured
[04/01/2006 19:13:50] ---> (LookupClientData) Client [00-12-F0-07-BC-CA] configured IP [172.30.100.79]
[04/01/2006 19:13:54] ---> (Run) request received[Sat Apr 01 19:13:54 2006]
[04/01/2006 19:13:54] ---> (LookupClientData) Client [00-12-F0-07-BC-CA] configured IP [172.30.100.79]
[04/01/2006 19:13:54] ---> (Run) bClientIsConfigured
[04/01/2006 19:13:54] ---> (LookupClientData) Client [00-12-F0-07-BC-CA] configured IP [172.30.100.79]
[04/01/2006 19:14:39] ---> (Run) request received[Sat Apr 01 19:14:39 2006]
[04/01/2006 19:14:39] ---> (LookupClientData) Client [00-12-F0-07-BC-CA] configured IP [172.30.100.79]
[04/01/2006 19:14:39] ---> (Run) bClientIsConfigured
[04/01/2006 19:14:39] ---> (LookupClientData) Client [00-12-F0-07-BC-CA] configured IP [172.30.100.79]
[04/01/2006 19:14:39] ---> (Run) request received[Sat Apr 01 19:14:39 2006]
[04/01/2006 19:14:39] ---> (LookupClientData) Client [00-12-F0-07-BC-CA] configured IP [172.30.100.79]
[04/01/2006 19:14:39] ---> (Run) bClientIsConfigured
[04/01/2006 19:14:39] ---> (LookupClientData) Client [00-12-F0-07-BC-CA] configured IP [172.30.100.79]
[04/01/2006 19:14:55] ---> (Run) request received[Sat Apr 01 19:14:55 2006]
[04/01/2006 19:14:55] ---> (LookupClientData) Client [00-12-F0-07-BC-CA] configured IP [172.30.100.79]
[04/01/2006 19:14:55] ---> (Run) bClientIsConfigured
[04/01/2006 19:14:55] ---> (LookupClientData) Client [00-12-F0-07-BC-CA] configured IP [172.30.100.79]
[04/01/2006 19:25:32] ---> (Run) request received[Sat Apr 01 19:25:32 2006]
[04/01/2006 19:25:32] ---> (LookupClientData) Client [00-16-6F-30-CF-B3] configured IP [172.30.101.137]
[04/01/2006 19:25:32] ---> (Run) bClientIsConfigured
[04/01/2006 19:25:32] ---> (LookupClientData) Client [00-16-6F-30-CF-B3] configured IP [172.30.101.137]
[04/01/2006 19:25:36] ---> (Run) request received[Sat Apr 01 19:25:36 2006]
[04/01/2006 19:25:36] ---> (LookupClientData) Client [00-16-6F-30-CF-B3] configured IP [172.30.101.137]
[04/01/2006 19:25:36] ---> (Run) bClientIsConfigured
[04/01/2006 19:25:36] ---> (LookupClientData) Client [00-16-6F-30-CF-B3] configured IP [172.30.101.137]
[04/01/2006 19:37:14] ---> (Run) request received[Sat Apr 01 19:37:14 2006]
[04/01/2006 19:37:14] ---> (CheckExpiration) Remove [][172.30.100.126]: curtime = 04/01/2006 19:37:14, autotime = 04/01/2006 17:17:57 |
|
| Back to top |
|
|
Gspot
Joined: 16 Mar 2006
Posts: 8
|
Posted: Wed Apr 05, 2006 6:11 pm
Post subject: |
|
|
We're getting the same at the moment on XP
Its been fine and then at the weekend the service crashed 5 times (we've set the service to auto-restart upon failure) to stop having downtime. |
|
| Back to top |
|
|
alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
|
Posted: Thu Apr 06, 2006 3:07 am
Post subject: |
|
|
Any pattern on your crash? E.g. IP about to run out.
_________________
~ Patronsoft Limited ~ |
|
| Back to top |
|
|
hotel_admin
Joined: 04 Apr 2006
Posts: 4
Location: NY
|
Posted: Thu Apr 06, 2006 11:41 am
Post subject: |
|
|
Since i have'nt been onsite when it's crashed yet, it's hard to find a pattern. Last crash was a Saturday at 8pm.
My guess (and it's only a guess) is it's crashing during peak usage. |
|
| Back to top |
|
|
hotel_admin
Joined: 04 Apr 2006
Posts: 4
Location: NY
|
Posted: Tue Apr 11, 2006 1:59 pm
Post subject: |
|
|
Since i've set the DHCP service to automatically restart i can see how much it's crashing. It's defininatly crashing during heavy use. It crashed 15 times last night during heaviest usage. Each time it managed to restart itself.
I have a couple more questions,
Is it possible it's our subnet that is causing an issue? We have a 255.255.254.0 subnet (we needed more then 253 IP address) So our DHCP server gives IP addresses in the 172.30.100.x and 172.30.101.x IP ranges.
Besides pouring over log files, and manually counting the entries, is there any way to view the pool of used or unused IP addresses??
Also here is a section of log that preceded a crash at 22:18:18 Notice the same IP Address being repeat over and over. Is that signifigant and any way?
[04/10/2006 22:17:58] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:17:58] ---> (Run) bClientIsConfigured
[04/10/2006 22:17:58] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:17:58] ---> (Run) request received[Mon Apr 10 22:17:58 2006]
[04/10/2006 22:17:58] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:17:59] ---> (Run) bClientIsConfigured
[04/10/2006 22:17:59] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:17:59] ---> (Run) request received[Mon Apr 10 22:17:59 2006]
[04/10/2006 22:17:59] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:17:59] ---> (Run) bClientIsConfigured
[04/10/2006 22:17:59] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:18:09] ---> (Run) request received[Mon Apr 10 22:18:09 2006]
[04/10/2006 22:18:09] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:18:09] ---> (Run) bClientIsConfigured
[04/10/2006 22:18:09] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:18:09] ---> (Run) request received[Mon Apr 10 22:18:09 2006]
[04/10/2006 22:18:09] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:18:09] ---> (Run) bClientIsConfigured
[04/10/2006 22:18:09] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:18:09] ---> (Run) request received[Mon Apr 10 22:18:09 2006]
[04/10/2006 22:18:09] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:18:09] ---> (Run) bClientIsConfigured
[04/10/2006 22:18:09] ---> (LookupClientData) Client [00-06-25-0A-9A-64] configured IP [172.30.101.45]
[04/10/2006 22:18:16] ---> (Run) request received[Mon Apr 10 22:18:16 2006]
[04/10/2006 22:18:16] ---> (CheckExpiration) Remove [][172.30.100.182]: curtime = 04/10/2006 22:18:16, autotime = 04/07/2006 21:44:16
[04/10/2006 22:19:19] ---> (CDhcpServer) DHCP Server started
[04/10/2006 22:19:19] ---> (CDhcpServer) Adapter 0 with IP address 172.30.101.250 found
[04/10/2006 22:19:19] ---> (CDhcpServer) Adapter 1 with IP address 192.168.150.2 found but not used |
|
| Back to top |
|
|
alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
|
Posted: Thu Apr 13, 2006 8:57 am
Post subject: |
|
|
I email you a link on the yet-to-be-released 4.0.3. Please test it and give us feedback on whether this version solves your issue.
_________________
~ Patronsoft Limited ~ |
|
| Back to top |
|
|
|
Search
Profile
Log in
Register
