Error in firstspot? / apache?

[Holmallan]

Hi,

I'm currently evaluating Firstspot before buying.
My intension is to make a Scenario 3 setup with several networks behind the firstspot server, however I cannot get this to to work, as I get a popup box saying "apache.exe has encountered a problem and needs to close We are sorry for the inconvenience" every time I change from MAC-based to IP-based in the session handling.

If I do not change this setting everything is working OK, however users are ofcause validated with the mac-address of their router, which causes a malfunction when several users is logging in.

any suggestions?

Br,
Allan Holm

[alan]

What version of FirstSpot are you using?
_________________
~ Patronsoft Limited ~

[Holmallan]

I'm using v4 beta 2

[alan]

Can you post the Apache log files under subdiretory FirstSpot\www\Apache\logs?
_________________
~ Patronsoft Limited ~

[Holmallan]

hi,

in the event viewer I get this error - the logfiles is below - error.log is empty.

Thanks for great support!





Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 23-01-2006
Time: 09:08:54
User: N/A
Computer: RXP55G7L4XX7G0P
Description:
Faulting application Apache.exe, version 0.0.0.0, faulting module php4ts.dll, version 4.4.0.0, fault address 0x0003787a.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 41 70 61 ure Apa
0018: 63 68 65 2e 65 78 65 20 che.exe
0020: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0028: 69 6e 20 70 68 70 34 74 in php4t
0030: 73 2e 64 6c 6c 20 34 2e s.dll 4.
0038: 34 2e 30 2e 30 20 61 74 4.0.0 at
0040: 20 6f 66 66 73 65 74 20 offset
0048: 30 30 30 33 37 38 37 61 0003787a


access.log


127.0.0.1 - - [23/Jan/2006:09:05:23 +0100] "GET /setlogin.php HTTP/1.1" 200 2561
127.0.0.1 - - [23/Jan/2006:09:05:24 +0100] "GET /patronsoft.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:30 +0100] "POST /setlogin.php HTTP/1.1" 302 5
127.0.0.1 - - [23/Jan/2006:09:05:30 +0100] "GET /setmain.php HTTP/1.1" 200 744
127.0.0.1 - - [23/Jan/2006:09:05:30 +0100] "GET /settitle.php HTTP/1.1" 200 1967
127.0.0.1 - - [23/Jan/2006:09:05:30 +0100] "GET /setadmin.php HTTP/1.1" 200 2119
127.0.0.1 - - [23/Jan/2006:09:05:32 +0100] "GET /setcfg.php?category=d HTTP/1.1" 200 31928
127.0.0.1 - - [23/Jan/2006:09:05:32 +0100] "GET /message.php HTTP/1.1" 200 1122
127.0.0.1 - - [23/Jan/2006:09:05:32 +0100] "GET /images/banner.jpg HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:32 +0100] "GET /images/blank.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:32 +0100] "GET /setstatus.php HTTP/1.1" 200 2333
127.0.0.1 - - [23/Jan/2006:09:05:32 +0100] "GET /images/start.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:32 +0100] "GET /images/stop.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:32 +0100] "GET /images/restart.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:32 +0100] "GET /images/admin.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:32 +0100] "GET /setcfg.css HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:33 +0100] "GET /javascript/validate.js HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:33 +0100] "GET /images/network.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:33 +0100] "GET /images/message.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:33 +0100] "GET /images/restart.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:33 +0100] "GET /menu.css HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:33 +0100] "GET /javascript/dispatcher.js HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:33 +0100] "GET /images/smallbubble.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:33 +0100] "GET /images/hline-sep-green.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:33 +0100] "GET /images/save.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:34 +0100] "GET /setProxyArp.php HTTP/1.1" 200 10438
127.0.0.1 - - [23/Jan/2006:09:05:34 +0100] "GET /setqos.php HTTP/1.1" 200 9460
127.0.0.1 - - [23/Jan/2006:09:05:34 +0100] "GET /setstatus.php HTTP/1.1" 200 2333
127.0.0.1 - - [23/Jan/2006:09:05:34 +0100] "GET /table_proxyArp.php HTTP/1.1" 200 749
127.0.0.1 - - [23/Jan/2006:09:05:34 +0100] "GET /table_qos.php HTTP/1.1" 200 605
127.0.0.1 - - [23/Jan/2006:09:05:35 +0100] "GET /images/cancel.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:36 +0100] "GET /setstatus.php HTTP/1.1" 200 2333
127.0.0.1 - - [23/Jan/2006:09:05:36 +0100] "POST /setadmin.php HTTP/1.1" 200 2119
127.0.0.1 - - [23/Jan/2006:09:05:37 +0100] "GET /setstatus.php HTTP/1.1" 200 2335
127.0.0.1 - - [23/Jan/2006:09:05:37 +0100] "GET /images/startdim.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:37 +0100] "GET /images/stopdim.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:37 +0100] "GET /images/restartdim.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:37 +0100] "GET /images/save_dim.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:37 +0100] "GET /message.php HTTP/1.1" 200 1162
127.0.0.1 - - [23/Jan/2006:09:05:37 +0100] "GET /images/message.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:05:37 +0100] "GET /images/info.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:07:10 +0100] "GET /setstatus.php HTTP/1.1" 200 2332
127.0.0.1 - - [23/Jan/2006:09:07:12 +0100] "GET /setstatus.php HTTP/1.1" 200 2341
10.112.3.23 - - [23/Jan/2006:09:08:38 +0100] "GET /login_select.php?desturl=http://www%2Emicrosoft%2Ecom%2Fisapi%2Fredir%2Edll%3Fprd%3Die%26pver%3D6%26ar%3Dmsnhome&patronsoft1=386101258&patronsoft2=386101258 HTTP/1.1" 302 5
127.0.0.1 - - [23/Jan/2006:09:09:08 +0100] "POST /setadmin.php HTTP/1.1" 200 2119
127.0.0.1 - - [23/Jan/2006:09:09:09 +0100] "GET /setstatus.php HTTP/1.1" 200 2332
127.0.0.1 - - [23/Jan/2006:09:09:34 +0100] "GET /setstatus.php HTTP/1.1" 200 2332
127.0.0.1 - - [23/Jan/2006:09:09:35 +0100] "GET /setstatus.php HTTP/1.1" 200 2342
127.0.0.1 - - [23/Jan/2006:09:09:35 +0100] "GET /message.php HTTP/1.1" 200 1107
127.0.0.1 - - [23/Jan/2006:09:09:35 +0100] "GET /images/info.gif HTTP/1.1" 304 -
127.0.0.1 - - [23/Jan/2006:09:09:35 +0100] "GET /images/message.gif HTTP/1.1" 304 -



ssl.log


[23/Jan/2006 09:01:24 00740] [info] Server: Apache/1.3.33, Interface: mod_ssl/2.8.23, Library: OpenSSL/0.9.8
[23/Jan/2006 09:01:24 00740] [warn] You are using mod_ssl under Win32. This combination is *NOT* officially supported. Use it at your own risk!
[23/Jan/2006 09:01:24 00740] [info] Init: 1st startup round (still not detached)
[23/Jan/2006 09:01:24 00740] [info] Init: Initializing OpenSSL library
[23/Jan/2006 09:01:24 00740] [info] Init: Loading certificate & private key of SSL-aware server rxp55g7l4xx7g0p:5790
[23/Jan/2006 09:01:25 00740] [info] Init: Seeding PRNG with 136 bytes of entropy
[23/Jan/2006 09:01:28 00740] [info] Init: Generating temporary RSA private keys (512/1024 bits)
[23/Jan/2006 09:01:30 00740] [info] Init: Configuring temporary DH parameters (512/1024 bits)
[23/Jan/2006 09:01:30 00740] [info] Init: Seeding PRNG with 136 bytes of entropy
[23/Jan/2006 09:01:30 00740] [info] Init: Configuring temporary RSA private keys (512/1024 bits)
[23/Jan/2006 09:01:30 00740] [info] Init: Configuring temporary DH parameters (512/1024 bits)
[23/Jan/2006 09:01:30 00740] [info] Init: Initializing (virtual) servers for SSL
[23/Jan/2006 09:01:30 00740] [info] Init: Configuring server rxp55g7l4xx7g0p:5790 for SSL protocol
[23/Jan/2006 09:01:30 00740] [warn] Init: (rxp55g7l4xx7g0p:5790) RSA server certificate CommonName (CN) `10.112.1.1' does NOT match server name!?
[23/Jan/2006 09:01:31 00740] [info] Init: 2nd startup round (already detached)
[23/Jan/2006 09:01:31 00740] [info] Init: Reinitializing OpenSSL library
[23/Jan/2006 09:01:31 00740] [info] Init: Seeding PRNG with 136 bytes of entropy
[23/Jan/2006 09:01:31 00740] [info] Init: Configuring temporary RSA private keys (512/1024 bits)
[23/Jan/2006 09:01:31 00740] [info] Init: Configuring temporary DH parameters (512/1024 bits)
[23/Jan/2006 09:01:31 00740] [info] Init: Initializing (virtual) servers for SSL
[23/Jan/2006 09:01:31 00740] [info] Init: Configuring server rxp55g7l4xx7g0p:5790 for SSL protocol
[23/Jan/2006 09:01:31 00740] [warn] Init: (rxp55g7l4xx7g0p:5790) RSA server certificate CommonName (CN) `10.112.1.1' does NOT match server name!?
[23/Jan/2006 09:01:35 01916] [info] Server: Apache/1.3.33, Interface: mod_ssl/2.8.23, Library: OpenSSL/0.9.8
[23/Jan/2006 09:01:35 01916] [warn] You are using mod_ssl under Win32. This combination is *NOT* officially supported. Use it at your own risk!
[23/Jan/2006 09:01:35 01916] [info] Init: 1st startup round (still not detached)
[23/Jan/2006 09:01:35 01916] [info] Init: Initializing OpenSSL library
[23/Jan/2006 09:01:35 01916] [info] Init: Loading certificate & private key of SSL-aware server rxp55g7l4xx7g0p:5790
[23/Jan/2006 09:01:35 01916] [info] Init: Seeding PRNG with 136 bytes of entropy
[23/Jan/2006 09:01:37 01916] [info] Init: Generating temporary RSA private keys (512/1024 bits)
[23/Jan/2006 09:01:38 01916] [info] Init: Configuring temporary DH parameters (512/1024 bits)
[23/Jan/2006 09:01:38 01916] [info] Init: Seeding PRNG with 136 bytes of entropy
[23/Jan/2006 09:01:38 01916] [info] Init: Configuring temporary RSA private keys (512/1024 bits)
[23/Jan/2006 09:01:38 01916] [info] Init: Configuring temporary DH parameters (512/1024 bits)
[23/Jan/2006 09:01:38 01916] [info] Init: Initializing (virtual) servers for SSL
[23/Jan/2006 09:01:38 01916] [info] Init: Configuring server rxp55g7l4xx7g0p:5790 for SSL protocol
[23/Jan/2006 09:01:38 01916] [warn] Init: (rxp55g7l4xx7g0p:5790) RSA server certificate CommonName (CN) `10.112.1.1' does NOT match server name!?
[23/Jan/2006 09:06:19 00740] [info] Init: 1st restart round (already detached)
[23/Jan/2006 09:06:19 00740] [info] Init: Reinitializing OpenSSL library
[23/Jan/2006 09:06:19 00740] [info] Init: Seeding PRNG with 136 bytes of entropy
[23/Jan/2006 09:06:19 00740] [info] Init: Configuring temporary RSA private keys (512/1024 bits)
[23/Jan/2006 09:06:19 00740] [info] Init: Configuring temporary DH parameters (512/1024 bits)
[23/Jan/2006 09:06:19 00740] [info] Init: Initializing (virtual) servers for SSL
[23/Jan/2006 09:06:19 00740] [info] Init: Configuring server rxp55g7l4xx7g0p:5790 for SSL protocol
[23/Jan/2006 09:06:19 00740] [warn] Init: (rxp55g7l4xx7g0p:5790) RSA server certificate CommonName (CN) `10.112.1.1' does NOT match server name!?
[23/Jan/2006 09:06:19 03796] [info] Server: Apache/1.3.33, Interface: mod_ssl/2.8.23, Library: OpenSSL/0.9.8
[23/Jan/2006 09:06:19 03796] [warn] You are using mod_ssl under Win32. This combination is *NOT* officially supported. Use it at your own risk!
[23/Jan/2006 09:06:19 03796] [info] Init: 1st startup round (still not detached)
[23/Jan/2006 09:06:19 03796] [info] Init: Initializing OpenSSL library
[23/Jan/2006 09:06:19 03796] [info] Init: Loading certificate & private key of SSL-aware server rxp55g7l4xx7g0p:5790
[23/Jan/2006 09:06:19 03796] [info] Init: Seeding PRNG with 136 bytes of entropy
[23/Jan/2006 09:06:20 03796] [info] Init: Generating temporary RSA private keys (512/1024 bits)
[23/Jan/2006 09:06:22 03796] [info] Init: Configuring temporary DH parameters (512/1024 bits)
[23/Jan/2006 09:06:22 03796] [info] Init: Seeding PRNG with 136 bytes of entropy
[23/Jan/2006 09:06:22 03796] [info] Init: Configuring temporary RSA private keys (512/1024 bits)
[23/Jan/2006 09:06:22 03796] [info] Init: Configuring temporary DH parameters (512/1024 bits)
[23/Jan/2006 09:06:22 03796] [info] Init: Initializing (virtual) servers for SSL
[23/Jan/2006 09:06:22 03796] [info] Init: Configuring server rxp55g7l4xx7g0p:5790 for SSL protocol
[23/Jan/2006 09:06:22 03796] [warn] Init: (rxp55g7l4xx7g0p:5790) RSA server certificate CommonName (CN) `10.112.1.1' does NOT match server name!?
[23/Jan/2006 09:09:05 00740] [info] Init: 2nd restart round (already detached)
[23/Jan/2006 09:09:05 00740] [info] Init: Reinitializing OpenSSL library
[23/Jan/2006 09:09:05 00740] [info] Init: Seeding PRNG with 136 bytes of entropy
[23/Jan/2006 09:09:05 00740] [info] Init: Configuring temporary RSA private keys (512/1024 bits)
[23/Jan/2006 09:09:05 00740] [info] Init: Configuring temporary DH parameters (512/1024 bits)
[23/Jan/2006 09:09:05 00740] [info] Init: Initializing (virtual) servers for SSL
[23/Jan/2006 09:09:05 00740] [info] Init: Configuring server rxp55g7l4xx7g0p:5790 for SSL protocol
[23/Jan/2006 09:09:05 00740] [warn] Init: (rxp55g7l4xx7g0p:5790) RSA server certificate CommonName (CN) `10.112.1.1' does NOT match server name!?
[23/Jan/2006 09:09:06 00280] [info] Server: Apache/1.3.33, Interface: mod_ssl/2.8.23, Library: OpenSSL/0.9.8
[23/Jan/2006 09:09:06 00280] [warn] You are using mod_ssl under Win32. This combination is *NOT* officially supported. Use it at your own risk!
[23/Jan/2006 09:09:06 00280] [info] Init: 1st startup round (still not detached)
[23/Jan/2006 09:09:06 00280] [info] Init: Initializing OpenSSL library
[23/Jan/2006 09:09:06 00280] [info] Init: Loading certificate & private key of SSL-aware server rxp55g7l4xx7g0p:5790
[23/Jan/2006 09:09:06 00280] [info] Init: Seeding PRNG with 136 bytes of entropy
[23/Jan/2006 09:09:06 00280] [info] Init: Generating temporary RSA private keys (512/1024 bits)
[23/Jan/2006 09:09:08 00280] [info] Init: Configuring temporary DH parameters (512/1024 bits)
[23/Jan/2006 09:09:08 00280] [info] Init: Seeding PRNG with 136 bytes of entropy
[23/Jan/2006 09:09:08 00280] [info] Init: Configuring temporary RSA private keys (512/1024 bits)
[23/Jan/2006 09:09:08 00280] [info] Init: Configuring temporary DH parameters (512/1024 bits)
[23/Jan/2006 09:09:08 00280] [info] Init: Initializing (virtual) servers for SSL
[23/Jan/2006 09:09:08 00280] [info] Init: Configuring server rxp55g7l4xx7g0p:5790 for SSL protocol
[23/Jan/2006 09:09:08 00280] [warn] Init: (rxp55g7l4xx7g0p:5790) RSA server certificate CommonName (CN) `10.112.1.1' does NOT match server name!?

[hans]

Can you give us VNC/Remote access to your server?
_________________
~ Patronsoft Limited ~

[Holmallan]

sure I will install the software and make the nessary changes to my network. - To what email address should I send my info?

[hans]

firstspot@patronsoft.com
_________________
~ Patronsoft Limited ~

[alan]

We are unable to reproduce your problem in your machine. We try to save the IP-based session handling setting with both FirstSpot stopped and started and no problems encountered.

Couple of things to note though:
1) You might want to disable your third network card (i.e. solar). Usually, FirstSpot runs with 2 active networks cards (Private and Public Network Interface). We haven't done a lot of testing with more than 2 active network cards (especially there is default gateway in your third network card).

2) Your machine is a bit underpowered. It shows it is a PII. Is it a mistake?
_________________
~ Patronsoft Limited ~

[Holmallan]

ok just to sum up things.
In my test I tried your software on an old ocmputer I had in stock. Now I have tried exactly the same config on a faster PC with no luck. The new PC only has two netcards installed. I still get this Apatche error.


Internal net is 10.112.1.1/24
my internal test network is with two routed segments 10.112.2.1/24 and 10.112.3.1/24 through gateway at 10.112.1.8.
This setup is working ok - I can ping everyone everywhere in this net.

If I do not change from MAC-based to IP-based in the session handling everything is working ok.When I change this setting I start getting this Apache error.

Any ideas I could try?

[alan]

I am still a bit confused.

We are unable to reproduce your problem in the machine that you gave us VNC access. Can you give us VNC access to the machine that causes this problem?
_________________
~ Patronsoft Limited ~

[Holmallan]

VNC is no problem - I have installed it on the new PC with the same public IP and password as the old one.

When I access the internet from a client on the local lan (10.112.1.1/24) I do not get this error. It is only when it is a client of one of the connected network segments.

As soon as a client connected to one of the network segments, try to request the logon page then Apache crashes.

[alan]

Okay, so is this a different error? Note that the "Saving in Configuration Manager" and the "login" error are completely unrelated.

Is the "Saving in Configuration Manager" solved?
_________________
~ Patronsoft Limited ~

[Holmallan]

I think that the confusion between the two errors is done by me as I haven't been clear in my error description...

I haven't had the saving issue you are refering to. It is the login error I'm experiencing.

thanks.

[alan]

We discover the problem. There is a bug in the file fs_login.php.

I email you a new fs_login.php. Please test it and tell us whether this fixes your problem.
_________________
~ Patronsoft Limited ~