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rajeshsarode
Joined: 30 Sep 2015 Posts: 20 Location: Jalgaon
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Posted: Thu Oct 01, 2015 6:01 am Post subject: |
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C:\Users\Administrator>cd\
C:\>ping firstspot.org
Pinging firstspot.org [192.168.5.1] with 32 bytes of data:
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time=2ms TTL=128
Ping statistics for 192.168.5.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 2ms, Average = 0ms
C:\>ping patronsoft.com
Pinging patronsoft.com [198.24.150.22] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 198.24.150.22:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\>
--------------------------------------------------------
and google chrome displayed after redirecting page
"ERR_Connection_timed_out" |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Thu Oct 01, 2015 6:12 am Post subject: |
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Not really sure why. The only thing I can think of is your antivirus and personal firewall in your FirstSpot machine. Please uninstall them.
BTW, what Windows version do you install FirstSpot on? _________________ ~ Patronsoft Limited ~ |
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rajeshsarode
Joined: 30 Sep 2015 Posts: 20 Location: Jalgaon
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Posted: Thu Oct 01, 2015 6:17 am Post subject: |
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ok i will uninstall antivirus from server .
my server HP Prolient ml150 g5 and os windows 2008 r2 ent.edition
thanks |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Thu Oct 01, 2015 6:30 am Post subject: |
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Maybe you can install FirstSpot in another clean Windows too... _________________ ~ Patronsoft Limited ~ |
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rajeshsarode
Joined: 30 Sep 2015 Posts: 20 Location: Jalgaon
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Posted: Thu Oct 01, 2015 6:40 am Post subject: |
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as per instruction antivirus uninstalled from server and again checked the error changed on google chrome displayed after redirecting page
"ERR_Connection_refused"
and ping result -
C:\>ping firstspot.org
Pinging firstspot.org [192.168.5.1] with 32 bytes of data:
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time<1ms TTL=128
Reply from 192.168.5.1: bytes=32 time=0ms TTL=128
Ping statistics for 192.168.5.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\>ping patronsoft.com
Pinging patronsoft.com [198.24.150.22] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 198.24.150.22:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\> |
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rajeshsarode
Joined: 30 Sep 2015 Posts: 20 Location: Jalgaon
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Posted: Thu Oct 01, 2015 6:41 am Post subject: |
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the server is fresh install. |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Thu Oct 01, 2015 6:45 am Post subject: |
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Can you run both ping in the server and paste the result here _________________ ~ Patronsoft Limited ~ |
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rajeshsarode
Joined: 30 Sep 2015 Posts: 20 Location: Jalgaon
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Posted: Thu Oct 01, 2015 6:48 am Post subject: |
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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Administrator>cd\
C:\>ping firstspot.org
Pinging firstspot.org [50.63.202.9] with 32 bytes of data:
Reply from 50.63.202.9: bytes=32 time=297ms TTL=49
Reply from 50.63.202.9: bytes=32 time=300ms TTL=49
Reply from 50.63.202.9: bytes=32 time=302ms TTL=49
Reply from 50.63.202.9: bytes=32 time=296ms TTL=49
Ping statistics for 50.63.202.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 296ms, Maximum = 302ms, Average = 298ms
these are the result on server machine
C:\>ping patronsoft.com
Pinging patronsoft.com [198.24.150.22] with 32 bytes of data:
Reply from 198.24.150.22: bytes=32 time=438ms TTL=50
Reply from 198.24.150.22: bytes=32 time=295ms TTL=50
Reply from 198.24.150.22: bytes=32 time=289ms TTL=50
Reply from 198.24.150.22: bytes=32 time=300ms TTL=50
Ping statistics for 198.24.150.22:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 289ms, Maximum = 438ms, Average = 330ms
C:\> |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Thu Oct 01, 2015 6:57 am Post subject: |
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Can email us remote login instruction at firstspot@patronsoft.com so that we can take a look at your machine directly later today. _________________ ~ Patronsoft Limited ~ |
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rajeshsarode
Joined: 30 Sep 2015 Posts: 20 Location: Jalgaon
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Posted: Thu Oct 01, 2015 7:03 am Post subject: |
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yes sir
which software you use for remote access , ammyy admin or team viewer ? so i can send instruction.
thanks |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Thu Oct 01, 2015 7:28 am Post subject: |
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TeamViewer is fine _________________ ~ Patronsoft Limited ~ |
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rajeshsarode
Joined: 30 Sep 2015 Posts: 20 Location: Jalgaon
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Posted: Thu Oct 01, 2015 7:46 am Post subject: |
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Remote instruction sent on email
thanks |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Thu Oct 01, 2015 9:30 am Post subject: |
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email you a question. _________________ ~ Patronsoft Limited ~ |
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rajeshsarode
Joined: 30 Sep 2015 Posts: 20 Location: Jalgaon
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Posted: Thu Oct 01, 2015 9:42 am Post subject: |
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sent an email |
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alan Forum facilitator
Joined: 26 Sep 2003 Posts: 4435
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Posted: Thu Oct 01, 2015 10:42 am Post subject: |
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Your machine looks normal to me.
When did this problem first starts to appear? You need to undo any changes that you made previously. _________________ ~ Patronsoft Limited ~ |
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