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FirstSpot suddenly wont open on server

 
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FijiPhil



Joined: 17 Jul 2012
Posts: 2
Location: Fiji

PostPosted: Sat Jan 17, 2015 5:13 pm    
Post subject: FirstSpot suddenly wont open on server

System has been running flawlessly for 12 months. At 7am each morning we reboot the entire system.

36 hours ago we had an electrical storm that knocked out our ISP for a few minutes. We shut down the system and waited. When the ISP came back on line, we restarted the entire system. But the FirstSpot program on the server refuses to open.

We have rebooted the ISP, our main router, the FirstSpot server, the client side transmitters, everything. Have no idea what's gone wrong... Any suggestions welcomed. We have a maintenance contract. Thanks

MAC address 00-80-80-8A-50-81
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FijiPhil



Joined: 17 Jul 2012
Posts: 2
Location: Fiji

PostPosted: Sat Jan 17, 2015 5:19 pm    
Post subject: FirstSpot suddenly wont open on server

Additional point:
The server has an internet connection and can browse without issue... but FirstSpot will not open for us to log-in and start the system.
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Bedarra Beach Inn - Fiji
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Jan 19, 2015 5:36 am    
Post subject:

Please check your email. We already replied you on Saturday.

If you cannot access Configuration Manager locally, most likely your Apache config file is corrupted. Please start FirstSpot through the command line to try to repair it:

net start dispatcherservice
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