Starting FirstSpot Error

[Rschafer]

We have a new installation on a satellite connection (about 650 ms latency) and we are unable to get the FirstSpot configuration manager to start the software. The following error message occurs.

Fail to find the internet network connection Local Area Connection.

We have Internet on our WAN side. We checked Routing and Remote Access service which starts fine.

Our ipconfig file is below:

Windows IP Configuration

Host Name . . . . . . . . . . . . : CACALD7024093
Primary Dns Suffix . . . . . . . : tlm.com
Node Type . . . . . . . . . . . . : Peer-Peer
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : tlm.com
na.tlm.com
asia.tlm.com
jkt.asia.tlm.com
euro.tlm.com
sa.tlm.com

Ethernet adapter LAN:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-13-3B-0E-B8-2F
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.20.7.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter WAN:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : 2C-41-38-8C-CD-5A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 164.215.106.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.248
Default Gateway . . . . . . . . . : 164.215.106.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

[alan]

Make sure you didn't change the Network Connection names after installation.

You might want to modify the PrivateNIC and PublicNIC parameters within config.ini. Refer to readme.rtf (other issues -> point 9) for more information.
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