Access site problems

[alan]

Please post your firstspot_gw_srv_[timestamp].log under FirstSpot\log directory.
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[Tomic]

09/05/2011 12:12:14 ** Starting Print Log **
09/05/2011 12:12:14 ** FirstSpot Version (6.0.9) **
09/05/2011 12:12:14 ** Service: Read Session Log: Session Log[ON]
09/05/2011 12:12:14 ** Service: Read DataBase Info: Datasource[FILEDSN=C:\Program Files\FirstSpot\datasource\firstspot.dsn;]
09/05/2011 12:12:14 ** Service: Read DataBase Info: Datasource driver[Microsoft dBase Driver (*.dbf)]
09/05/2011 12:12:14 ** Service: Read DataBase Info: Datasource type[0]
09/05/2011 12:12:14 ** Service: Read DataBase Info: Datasource Tablename[fsusr]
09/05/2011 12:12:14 ** Service: Read DataBase Info: Datasource Log Tablename[fsusrlog]
09/05/2011 12:12:14 ** Service: Read DataBase Info: Datasource Shared Secret Tablename[fssecret]
09/05/2011 12:12:14 ** Service: Read DataBase Info: Datasource IB Msg Tablename[ibmsg]
09/05/2011 12:12:14 ** Service: PrivateMAC[000bcd6d2b85]
09/05/2011 12:12:14 ** Service: Read BlockICMP_UDP: Block ICMP[ON]
09/05/2011 12:12:14 ** Service: Read BlockICMP_UDP: Block UDP[ON]
09/05/2011 12:12:14 ** Service: Read Driver Param: Session Time Limit[0]
09/05/2011 12:12:14 ** Service: Read Driver Param: Idle time out[20]
09/05/2011 12:12:14 ** Service: Read Driver Param: Driver Time Out[1]
09/05/2011 12:12:14 ** Service: Read Driver Param: listen port[5786]
09/05/2011 12:12:14 ** Service: Read Driver Param: Authentication port[5788]
09/05/2011 12:12:14 ** Service: Read Driver Param: Https port[5790]
09/05/2011 12:12:14 ** Service: Read Driver Param: Authentication IP[10.20.5.1]
09/05/2011 12:12:14 ** Service: Read Driver Param: Fail to read private gateway domain name, default [firstspot.org]
09/05/2011 12:12:14 ** Service: Read Driver Param: Logout automatically when Infobox is closed [OFF]
09/05/2011 12:12:14 ** Service: Read Driver Param: Default Instant Keywords port[5801]
09/05/2011 12:12:14 ** Service: Read Global BandWidth Throttle: Upload Throttle is disabled
09/05/2011 12:12:14 ** Service: Read Global BandWidth Throttle: Download Throttle is disabled
09/05/2011 12:12:14 ** Service: Read PW Offloading [OFF]
09/05/2011 12:12:14 ** Service: Read Session Handling: [MAC]
09/05/2011 12:12:14 ** Service: Read Anonymous Login: Anonymous [NO]
09/05/2011 12:12:14 ** Service: Read Anonymous Login: AnonymousSharedSecret [NO]
09/05/2011 12:12:14 ** Service: Read Lisence Path: licensePath[C:\Program Files\FirstSpot\license.key]
09/05/2011 12:12:14 ** Service: Read IP: gatewayIP[10.20.5.1]
09/05/2011 12:12:14 ** Service: Read IP: subnetMask[255.255.0.0]
09/05/2011 12:12:14 ** Service: Read IP: privateIP[10.20.0.0]
09/05/2011 12:12:14 ** Service: ReadMultipleNetworkSegment: Login Page Count[0]
09/05/2011 12:12:14 ** Service: Read Allow Disconnect: allow private disconnect[NO]
09/05/2011 12:12:14 ** Service: Read Allow Disconnect: allow public disconnect[NO]
09/05/2011 12:12:14 ** Service: Read NIC: system default locale [409], user default locale [409]
09/05/2011 12:12:14 ** Service: Read NIC: Current equipment manufacturer (OEM) code page [437], Current Windows ANSI code page [1252]
09/05/2011 12:12:14 ** Service: Read NIC: publicNIC[Local Area Connection 3]
09/05/2011 12:12:14 ** Service: Read NIC: privateNIC[Local Area Connection 2]
09/05/2011 12:12:14 ** Service: Read Allowed Hosts: hosts key words file path[C:\Program Files\FirstSpot\AllowedHostsKeywords.txt]
09/05/2011 12:12:14 ** Service: Read Allowed Hosts: hosts ip file path[C:\Program Files\FirstSpot\AllowedHostsIps.txt]
09/05/2011 12:12:14 ** Service: Read Default Login Page: [login_select.php]
09/05/2011 12:12:14 ** Service: Read DHCP: mode[0]
09/05/2011 12:12:14 ** Service: Read DHCP: DHCP Path[C:\Program Files\FirstSpot\dhcp\dhcpservice.ini]
09/05/2011 12:12:14 ** Service: Read Skip Nic D/E[Allow]
09/05/2011 12:12:14 ** Service: Packet Drop Period [20]
09/05/2011 12:12:14 ** Service: SMTP Roaming OFF
09/05/2011 12:12:14 ** Service: Read AuthServ: No MAX Attempt
09/05/2011 12:12:14 ** Service: Read Global Data Transfer Download[Disabled]
09/05/2011 12:12:14 ** Service: Read Global Data Transfer Upload[Disabled]
09/05/2011 12:12:14 ** Service: Read Global Data Transfer Download Quota[0]
09/05/2011 12:12:14 ** Service: Read Global Data Transfer Upload Quota[0]
09/05/2011 12:12:14 ** Service: URL Tracking OFF
09/05/2011 12:12:14 ** Service: NAT[Enabled]
09/05/2011 12:12:14 ** Service: NAT TYPE[0]
09/05/2011 12:12:14 ** Service: Read Proxy ARP Count[0]
09/05/2011 12:12:14 ** Service: FSFO: Failover [0]
09/05/2011 12:12:14 ** Service: Scenario2 Technology [OFF]
09/05/2011 12:12:14 ** Service: Read Max Conc User: Maximum number of concurrent users is unlimited
09/05/2011 12:12:14 ** Service: In-browser: iscript file's path [C:\Program Files\FirstSpot\iscript.txt]
09/05/2011 12:12:14 ** Service: In-browser: Proxy port[5796]
09/05/2011 12:12:14 ** Service: In-browser: Script port[5802]
09/05/2011 12:12:14 ** Service: In-browser: In-browser Message [ON]
09/05/2011 12:12:14 ** Service: In-browser Message time reminder[ON ][5]
09/05/2011 12:12:14 ** Service: Internet Surfing Break [OFF]
09/05/2011 12:12:14 ** Service: Pool: min connection [3], max connection [10]
09/05/2011 12:12:14 ** Service: Read Scratch Login: Scratch [NO]
09/05/2011 12:12:14 ** Service: Read Payment Method: [ppal]
09/05/2011 12:12:14 ** Service: Read Preferred DNS server IP for the Visitor Network [0.0.0.0]
09/05/2011 12:12:14 ** Service: Read Alternate DNS server IP for the Visitor Network [0.0.0.0]
09/05/2011 12:12:14 ** System Info for Verification **
09/05/2011 12:12:14 ** System Info for Verification:Microsoft Windows Server 2003 family
09/05/2011 12:12:14 ** System Info for Verification:Server type
09/05/2011 12:12:14 ** System Info for Verification:Enterprise Edition
09/05/2011 12:12:14 ** System Info for Verification:{} (Build 3790)
09/05/2011 12:12:14 ** SUCCESS **
09/05/2011 12:12:14 ** Virtual Platform Info for Verification **
09/05/2011 12:12:14 IoctlNdisQueryGlobalStats ->
09/05/2011 12:12:14 <- IoctlNdisQueryGlobalStats
09/05/2011 12:12:14 ** GetMacAddress: (mac 00:0b:cd:6d:2b:85) [permanent]
09/05/2011 12:12:14 ** Hardware Info for Verification **
09/05/2011 12:12:14 ** Hardware Info for Verification: Number of processors: {4}
09/05/2011 12:12:14 ** Hardware Info for Verification: Page size: {4096}
09/05/2011 12:12:14 ** Hardware Info for Verification: Processor type: {Alpha]
09/05/2011 12:12:14 ** Hardware Info for Verification: wProcessorLevel: {Alpha}
09/05/2011 12:12:14 ** Hardware Info for Verification: CPU Hz {2787}MHz
09/05/2011 12:12:14 ** Hardware Info for Verification: CPU Name { Intel(R) Xeon(TM) CPU 2.80GHz}
09/05/2011 12:12:14 ** Hardware Info for Verification: CPU Model {x86 Family 15 Model 2 Stepping 7}
09/05/2011 12:12:14 ** Memory Status: Total Physical Memory 2047 MBytes
09/05/2011 12:12:14 ** Memory Status: Free Physical Memory 2047 MBytes
09/05/2011 12:12:14 ** Memory Status: Total Page File 4095 MBytes
09/05/2011 12:12:14 ** Memory Status: Available Page File 4095 MBytes
09/05/2011 12:12:14 ** Memory Status: Total Virtual Memory 2047 MBytes
09/05/2011 12:12:14 ** Memory Status: Available Virtual Memory 2001 MBytes
09/05/2011 12:12:14 ** Memory Status: Total Memory Loaded 10 Bytes
09/05/2011 12:12:14 ** ReadVirturalMemSetting: Query registry (PagingFiles) = C:\pagefile.sys 2046 4092
09/05/2011 12:12:14 ** Memory Mapping: [C:\Program Files\FirstSpot\log\firstspot_gw_srv_2011.05.09_12.12.14.log]
09/05/2011 12:12:14 ** verifyPublicNicStatus=>
09/05/2011 12:12:14 ** firstspotconOperation2=>
09/05/2011 12:12:14 ** firstspotconOperation2: Connection Name[Local Area Connection 3]
09/05/2011 12:12:14 ** firstspotconOperation2: Hardware Name Obtained[BCM5703 Gigabit Ethernet]
09/05/2011 12:12:14 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_14E4&DEV_16A7&SUBSYS_00CB0E11&REV_02\3&1070020&0&10]
09/05/2011 12:12:14 ** firstspotconOperation2{STA_PUBLIC_NIC}: Getting Status
09/05/2011 12:12:14 ** firstspotconOperation2{STA_PUBLIC_NIC}: Internet NIC started
09/05/2011 12:12:14 ** <=firstspotconOperation2
09/05/2011 12:12:14 ** <=verifyPublicNicStatus
09/05/2011 12:12:14 ** probePublicIP=>
09/05/2011 12:12:14 ** probePublicIP: Connection Name[Local Area Connection 3]
09/05/2011 12:12:14 ** probePublicIP: Hardware Guid Obtained[{F61D04CB-D9B4-43F2-9973-8ED0A82D134A}]
09/05/2011 12:12:14 ** <=probePublicIP
09/05/2011 12:12:14 ** validate_SubnetAddr =>
09/05/2011 12:12:14 ** validate_SubnetAddr <=
09/05/2011 12:12:14 ** EnableDisableAssignIPs=>
09/05/2011 12:12:14 ** EnableDisableAssignIPs: Skip Disable Visitor NIC
09/05/2011 12:12:14 ** EnableDisableAssignIPs: Configuring Visitor NIC
09/05/2011 12:12:16 ** EnableDisableAssignIPs: Finished Configuring Visitor NIC
09/05/2011 12:12:16 ** EnableDisableAssignIPs: Skip Enable Visitor NIC
09/05/2011 12:12:16 ** <=EnableDisableAssignIPs
09/05/2011 12:12:16 ** verifyPrivateNicStatus=>
09/05/2011 12:12:16 ** firstspotconOperation2=>
09/05/2011 12:12:16 ** firstspotconOperation2: Connection Name[Local Area Connection 2]
09/05/2011 12:12:16 ** firstspotconOperation2: Hardware Name Obtained[BCM5703 Gigabit Ethernet #2]
09/05/2011 12:12:16 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_14E4&DEV_16A7&SUBSYS_00CB0E11&REV_02\3&1070020&0&08]
09/05/2011 12:12:16 ** firstspotconOperation2{STA_PRIVATE_NIC}: Getting Status
09/05/2011 12:12:16 ** firstspotconOperation2{STA_PRIVATE_NIC}: Visitor NIC started
09/05/2011 12:12:16 ** <=firstspotconOperation2
09/05/2011 12:12:16 ** <=verifyPrivateNicStatus
09/05/2011 12:12:16 entering verify NIC
09/05/2011 12:12:16 verify NIC : Internet NIC{{F61D04CB-D9B4-43F2-9973-8ED0A82D134A}}
09/05/2011 12:12:16 verify NIC : Visitor NIC{{C87238F0-FF9A-44A3-93FE-38E56E31D633}}
09/05/2011 12:12:16 IoctlNdisQueryGlobalStats ->
09/05/2011 12:12:16 <- IoctlNdisQueryGlobalStats
09/05/2011 12:12:16 IoctlNdisQueryGlobalStats ->
09/05/2011 12:12:16 <- IoctlNdisQueryGlobalStats
09/05/2011 12:12:16 Visitor network interface card Component
09/05/2011 12:12:16 ** showNICComponent ->
09/05/2011 12:12:16 ** showNICComponent: using IPv4
09/05/2011 12:12:16 ** showNICComponent: [BIND] Internet Protocol (TCP/IP)
09/05/2011 12:12:16 ** showNICComponent: [BIND] PatronSoft FirstHop Driver
09/05/2011 12:12:16 ** showNICComponent: [UNBIND] Network Load Balancing
09/05/2011 12:12:16 ** showNICComponent: [BIND] File and Printer Sharing for Microsoft Networks
09/05/2011 12:12:16 ** showNICComponent: [BIND] Client for Microsoft Networks
09/05/2011 12:12:16 ** <- showNICComponent
09/05/2011 12:12:16 leaving verify NIC
09/05/2011 12:12:16 IoctlNdisQueryGlobalStats ->
09/05/2011 12:12:16 <- IoctlNdisQueryGlobalStats
09/05/2011 12:12:16 ** GetMacAddress: (mac 00:0b:cd:6d:2b:85) [permanent]
09/05/2011 12:12:16 ret<0 [77-E9-7F-0C-58-87-D6-6B-A5-FB-B0-3F-40-87-68-D3-42-C5-2A-0E-7C-45-10-60]
09/05/2011 12:12:16 This Trial Edition of FirstSpot is expired.
09/05/2011 12:12:16 ** Service: failed to start FirstSpot
09/05/2011 12:12:16 ** PipeListenThread=>
09/05/2011 12:12:16 ** FailShutDownFS: done resetting NAT
09/05/2011 12:12:16 ** FailShutDownFS: done removing static routes
09/05/2011 12:12:16 ** FailShutDownFS: Shutting down(RRAS Service)
09/05/2011 12:12:16 ** FailShutDownFS: Shutting down(DNS Service)
09/05/2011 12:12:16 ** FailShutDownFS: Shutting down(DHCP Service)
09/05/2011 12:12:16 ** FailShutDownFS: Shutting down(Send Mail Service)
09/05/2011 12:12:16 ** FailShutDownFS: Shutting down(Receive Mail Service)
09/05/2011 12:12:16 ** FailShutDownFS: Shutting down(Redirector Service)
09/05/2011 12:12:16 ** PipeListenThread: Fail to get named pipe handle state
09/05/2011 12:12:16 ** <=PipeListenThread
09/05/2011 12:12:16 ** pipeCheck(328)=>
09/05/2011 12:12:16 ** FailShutDownFS: Pipe thread closed
09/05/2011 12:12:16 ** <=pipeCheck(328)
09/05/2011 12:12:16 ** FailShutDownFS: Free connection pool resources
09/05/2011 12:12:16 ** FailShutDownFS: Shut Down Successfully


This is from trial server

[alan]

Just email you a test license key for this trial copy. Please check.
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