Problem with the security certificate to redirect to paypal

joserudi · Joined: 22 Feb 2007 Posts: 95

Several days ago I have a problem with the security certificate to be redirected to paypal. When a user wants to do a redirect to paypal payment to receive this error, if it fails to return to the login page and if you agree to close the website.

Why might this be? Thanks

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Maybe your cert has expired?
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joserudi · Joined: 22 Feb 2007 Posts: 95

I've never had any certificate for paypal, and only happens to us in explorer 8 or mozilla3, thanks

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

So what is your exact error message?
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joserudi · Joined: 22 Feb 2007 Posts: 95

After selecting the option to redirect to paypal payment to the following appears:

There is a problem with the security certificate of this website.

The security certificate on this website was not issued by a trusted certification authority.
This site presented a security certificate issued to a different web site address.

Problems with security certificates may indicate an attempt to deceive or intercept any data sent to the server.
We recommend that you close this webpage and do not go to this website.
Click here to close this website.
Go to this website (not recommended).
More

joserudi · Joined: 22 Feb 2007 Posts: 95

You can try to choose an option from the shopping cart under windows7 with Internet Explorer 8 and will see this error when redirecting to paypal.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

First, this error is normal if you use turn on "SSL-enabled login pages" and use FirstSpot self-signed SSL certificate (instead of third party certification like Verisign or GoDaddy, refer to chapter 3 of firstspot_guide.pdf for more information).

Note that you can just click "Go to this website (not recommended)" to proceed. Also, other browser should present a similar error. It is just it is less intrusive/formidable that you may think it is okay.
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joserudi · Joined: 22 Feb 2007 Posts: 95

We have no option checked for SSL server authentication, if we choose to go to this website (not recommended) brings us back to the login page of paypal not and can not complete the payment. We have never been certified and have never had problems with paypal to redirect Internet explorer8 with windows xp and Explorer7 payments continue to be made well.

Do we need to acquire some kind of certificate or mark any option in authentication server? Thanks

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Please post your certificate error using the below steps:

1) reproduce the problem
2) Click "Go to this website (not recommended)"
3) click the certificate icon at the end of the address bar, click "View certificates", post the information under General tab here.
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joserudi · Joined: 22 Feb 2007 Posts: 95

Ok, I agree to go to the website when I returned to the login page and not to the paypal and I do not see the icon to see certificates. In mozilla I get into technical details:

www.paypal.com uses an invalid security certificate.

Not trusted because it is self-signed certificate.
The certificate is only valid for 10.20.7.1.

(Error code: sec_error_untrusted_issuer)

joserudi · Joined: 22 Feb 2007 Posts: 95

Hi Alan, please help me with this paypal problem because we have a convention and visitors need to pay with paypal and this error no way to make payments with the new browsers. We need to activate some option to ssh? need to purchase any certificate? thanks

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

We use the below setup but unable to reproduce your problem:

server - fresh copy of FirstSpot v6
client - Vista with IE8
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