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  Topic: Cookie problem after credit card auth
vx0

Replies: 3
Views: 11272

PostForum: Pre-sales Support Forum   Posted: Mon Oct 29, 2012 5:16 am   Subject: Cookie problem after credit card auth
This has been tested on five separate machines with internet explorer, FireFox and Chrome. All accept cookies. All get the same result.
  Topic: Cookie problem after credit card auth
vx0

Replies: 3
Views: 11272

PostForum: Pre-sales Support Forum   Posted: Sat Oct 27, 2012 3:08 am   Subject: Cookie problem after credit card auth
Greetings...
I am still having the problem where when the user enters their credit card info for authorize.com and is directed back through the shopping cart, FirstSpot sends the "Warning mess ...
  Topic: Declined credit cards are still allowed access
vx0

Replies: 9
Views: 24576

PostForum: Pre-sales Support Forum   Posted: Thu Oct 11, 2012 8:09 pm   Subject: Declined credit cards are still allowed access
Well that is a bit involved. I will just manually delete them in the user manager.
  Topic: Declined credit cards are still allowed access
vx0

Replies: 9
Views: 24576

PostForum: Pre-sales Support Forum   Posted: Wed Oct 10, 2012 4:16 pm   Subject: Declined credit cards are still allowed access
Another question... Is there an automated way to remove users that have never logged in? We have a number of users that created accounts but never completed the shopping cart, thus never logged in tha ...
  Topic: Declined credit cards are still allowed access
vx0

Replies: 9
Views: 24576

PostForum: Pre-sales Support Forum   Posted: Sat Oct 06, 2012 6:21 am   Subject: Declined credit cards are still allowed access
Alan, you can disregard for now. I think I have it working. Minutes have to be blank, not 0. I set the expire date time to last year to disallow the self-sign access before going through the shopping ...
  Topic: Declined credit cards are still allowed access
vx0

Replies: 9
Views: 24576

PostForum: Pre-sales Support Forum   Posted: Sat Oct 06, 2012 5:34 am   Subject: Declined credit cards are still allowed access
After working with this for several hours, I have the following set up:

I am not using a legacy plan in the shopping cart. I have a self-sign plan set up with initial time assign = 0 with no other ...
  Topic: Declined credit cards are still allowed access
vx0

Replies: 9
Views: 24576

PostForum: Pre-sales Support Forum   Posted: Sat Oct 06, 2012 4:25 am   Subject: Declined credit cards are still allowed access
"Please select "Self Sign-up for After X Minutes" Plan in Self sign-up Plan if you use the self sign-up function." What does this mean?

I am losing a lot of money right now, so ...
  Topic: Declined credit cards are still allowed access
vx0

Replies: 9
Views: 24576

PostForum: Pre-sales Support Forum   Posted: Sat Oct 06, 2012 3:36 am   Subject: Declined credit cards are still allowed access
Even more info:

The txn.log also shows the transaction declined. However, after further testing, we have found that a user can create a username and password, choose the shopping cart item and be d ...
  Topic: Declined credit cards are still allowed access
vx0

Replies: 9
Views: 24576

PostForum: Pre-sales Support Forum   Posted: Sat Oct 06, 2012 2:57 am   Subject: Declined credit cards are still allowed access
Additional information. The user gets a "declined" screen that is only displayed for a second before the "Cookie warning" page displays. The log under Credit Cards shows the trans ...
  Topic: Declined credit cards are still allowed access
vx0

Replies: 9
Views: 24576

PostForum: Pre-sales Support Forum   Posted: Sat Oct 06, 2012 1:49 am   Subject: Declined credit cards are still allowed access
We went live with this system tonight and the first thing we are getting is that declined credit cards from authorize.net are still able to get in by re-entering their username and password. I suspect ...
  Topic: Trial version problem
vx0

Replies: 22
Views: 79368

PostForum: Pre-sales Support Forum   Posted: Thu Sep 27, 2012 9:54 pm   Subject: Trial version problem
Sorry for the long delay in responding, but the system is installed some distance from me and I haven't been able to get there yet. Just as additional info, I altered the response in the UI Customiza ...
  Topic: Trial version problem
vx0

Replies: 22
Views: 79368

PostForum: Pre-sales Support Forum   Posted: Mon Sep 24, 2012 7:05 am   Subject: Trial version problem
It isn't an error, as it were, it just displays the configurable message about cookies. If this behavior is by design, is there a way around it? It seems redundant.
  Topic: Trial version problem
vx0

Replies: 22
Views: 79368

PostForum: Pre-sales Support Forum   Posted: Sun Sep 23, 2012 5:58 pm   Subject: Trial version problem
The txn.log say xxxx account has been updated for each authorized user
  Topic: Trial version problem
vx0

Replies: 22
Views: 79368

PostForum: Pre-sales Support Forum   Posted: Sun Sep 23, 2012 5:53 pm   Subject: Trial version problem
We have tried on several machines and several different flavors of browsers that have cookies allowed. Still have the issue coming back from authorize.net where it complains about cookies and requires ...
  Topic: Trial version problem
vx0

Replies: 22
Views: 79368

PostForum: Pre-sales Support Forum   Posted: Wed Sep 19, 2012 2:47 am   Subject: Trial version problem
Alan,
We got the premium license and everything looks good. We have one strange issue. What we are seeing is that after the client pays through authorize.net and are returned to firstspot, they get ...
 
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