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  Topic: Service will not start
tjonesokla

Replies: 12
Views: 29435

PostForum: Pre-sales Support Forum   Posted: Fri Sep 07, 2007 9:54 pm   Subject: Service will not start
Some how through the uninstalling and reinstalling of FS the Computer Browser service of Windows was deleted. We would not have found that if we had not looked at the Event Viewer logs through Admin ...
  Topic: Service will not start
tjonesokla

Replies: 12
Views: 29435

PostForum: Pre-sales Support Forum   Posted: Thu Sep 06, 2007 6:52 pm   Subject: Service will not start
We have been searching logs to see if we can find a configuration problem. The Windows Event Viewer shows an error when we try to start FirstSpot. It says, "The PatronSoft FirstSpot Dispatcher servi ...
  Topic: Service will not start
tjonesokla

Replies: 12
Views: 29435

PostForum: Pre-sales Support Forum   Posted: Thu Sep 06, 2007 5:35 pm   Subject: Service will not start
Yes

Intel(R) PRO/1000 T Desktop Adapter - PatronSoft FirstHop Driver
The error.log is blank.
  Topic: Service will not start
tjonesokla

Replies: 12
Views: 29435

PostForum: Pre-sales Support Forum   Posted: Thu Sep 06, 2007 5:10 pm   Subject: Service will not start
Yes the Device Manager shows the FirstHop assigned to the NIC card we are using and Driver Signing is set to Ignore.
  Topic: Service will not start
tjonesokla

Replies: 12
Views: 29435

PostForum: Pre-sales Support Forum   Posted: Thu Sep 06, 2007 4:42 pm   Subject: Service will not start
Checking in the log folder there is not a file firstspot_gw_srv_
(C) Copyright 1985-2001 Microsoft Corp.
>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : s ...
  Topic: Service will not start
tjonesokla

Replies: 12
Views: 29435

PostForum: Pre-sales Support Forum   Posted: Wed Sep 05, 2007 8:14 pm   Subject: Service will not start
We have uninstalled and reinstalled FS 5 times and we followed the instructions in the readme file still not working.
  Topic: Service will not start
tjonesokla

Replies: 12
Views: 29435

PostForum: Pre-sales Support Forum   Posted: Wed Sep 05, 2007 3:53 pm   Subject: Service will not start
We changed our NIC card, reinstalled FS and received the new license key but we are having problems with FS starting. We tried to start the service, and the status changed to "Starting", only to chan ...
  Topic: Using Linux Proxy Server
tjonesokla

Replies: 1
Views: 8514

PostForum: Pre-sales Support Forum   Posted: Mon Sep 25, 2006 3:15 pm   Subject: Using Linux Proxy Server
We can not get FS to work when connected to a Linux Proxy Server (Squid). Is there a configuration we need to be aware of? Here is our set up... Client --> FS PC --> Linux PC -->ISP Modem/R ...
  Topic: Global Bandwith Throttling not working
tjonesokla

Replies: 1
Views: 9100

PostForum: Pre-sales Support Forum   Posted: Mon Aug 28, 2006 11:16 am   Subject: Global Bandwith Throttling not working
We have noticed that the Bandwidth Throttling does not appear to be working. We have configured FS for global throttling at 12 Kbytes download under Dispacher and we are using IP Based Session Handlin ...
  Topic: Apache restarting several times a day
tjonesokla

Replies: 14
Views: 27940

PostForum: Pre-sales Support Forum   Posted: Fri Aug 25, 2006 12:17 pm   Subject: Apache restarting several times a day
Since our reinstall of FS version 4.09 on Sunday we have not had another error message regarding Apache. We have noticed however that the Bandwidth Throttling does not appear to be working. We have ...
  Topic: Apache restarting several times a day
tjonesokla

Replies: 14
Views: 27940

PostForum: Pre-sales Support Forum   Posted: Mon Aug 21, 2006 7:25 pm   Subject: Apache restarting several times a day
On Sunday, Central Standard Time USA, we reinstalled version 4.04 and could not get it to start. When we clicked Start it would act like it was going to start and after about 6 seconds it would go to ...
  Topic: Apache restarting several times a day
tjonesokla

Replies: 14
Views: 27940

PostForum: Pre-sales Support Forum   Posted: Sat Aug 19, 2006 5:35 am   Subject: Apache restarting several times a day
We upgraded to version 4.04 and then to 4.09. We keep having more problems. Now FS is giving an error message that the Public Network Card is disconnected when we try to restart but the card is conn ...
  Topic: Apache restarting several times a day
tjonesokla

Replies: 14
Views: 27940

PostForum: Pre-sales Support Forum   Posted: Fri Aug 18, 2006 4:15 am   Subject: Apache restarting several times a day
We upgraded from Standard version 3 to Advanced Version 4 and recently to the update of version 4.

We only use IE on the server. We do not have Opera intstalled. It is a pretty clean system with ...
  Topic: Apache restarting several times a day
tjonesokla

Replies: 14
Views: 27940

PostForum: Pre-sales Support Forum   Posted: Thu Aug 17, 2006 12:30 am   Subject: Apache restarting several times a day
1. SSL pages are NOT enabled
2. Logs sent, but we had reinstalled FS so it is only for the last few days
3. We had already put Apache on Automatic for restart.

We are also getting the same messag ...
  Topic: Apache restarting several times a day
tjonesokla

Replies: 14
Views: 27940

PostForum: Pre-sales Support Forum   Posted: Sat Aug 12, 2006 12:56 pm   Subject: Apache restarting several times a day
We have just upgraded to version 4 and the Advanced Edition. We have started having problems with Apache restarting several times a day giving us the error that Apache has encountered a problem and n ...
 
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