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  Topic: Free users
rconaway

Replies: 2
Views: 21445

PostForum: Pre-sales Support Forum   Posted: Thu Mar 19, 2015 2:41 pm   Subject: Free users
Do free users show up on the Status page?
  Topic: FirstSpot Login Page
rconaway

Replies: 1
Views: 15334

PostForum: Pre-sales Support Forum   Posted: Thu Mar 19, 2015 2:40 pm   Subject: FirstSpot Login Page
How do we get rid of all the Patronsoft references that are on the front page? We need the page to look more proprietary.
  Topic: FirstSpot Capabilities
rconaway

Replies: 5
Views: 17986

PostForum: Pre-sales Support Forum   Posted: Fri Feb 11, 2011 3:22 am   Subject: FirstSpot Capabilities
Birdstep but it stunk and was way too expensive.
  Topic: Boot time more than 45 minutes.
rconaway

Replies: 11
Views: 27181

PostForum: Pre-sales Support Forum   Posted: Thu Dec 03, 2009 2:19 pm   Subject: Boot time more than 45 minutes.
What kind of network cards and swtich are you using? I'm throwing out a couple ideas but I have seen network cards hold up boot times while negotiating with the switch. I have also seen when Windows ...
  Topic: Hardware spec
rconaway

Replies: 2
Views: 12000

PostForum: Pre-sales Support Forum   Posted: Thu Dec 03, 2009 2:12 pm   Subject: Hardware spec
I would personally suggest a separate SQL server if these users are logging on and off many times during a day. The actual highest load is the Apache server but off-loading and using a SQL server wor ...
  Topic: Backup Database
rconaway

Replies: 2
Views: 10609

PostForum: Pre-sales Support Forum   Posted: Tue Feb 24, 2009 3:02 pm   Subject: Backup Database
The best way would be to simply put a USB drive on the server and have windows run a quick backup. You might have to stop the FS service to do that though. I haven't tested it but I will.
  Topic: FirstSpot Capabilities
rconaway

Replies: 5
Views: 17986

PostForum: Pre-sales Support Forum   Posted: Tue Feb 24, 2009 2:47 pm   Subject: FirstSpot Capabilities
I missed the statement issue. Alan, a statement would be really good for the client to print out. We get this request all the time and have to generate a Peachtree invoice since people need it for e ...
  Topic: FirstSpot Capabilities
rconaway

Replies: 5
Views: 17986

PostForum: Pre-sales Support Forum   Posted: Tue Feb 24, 2009 2:45 pm   Subject: FirstSpot Capabilities
We have 220 users run concurrently on a P4 computer with no problems. We have run as many as 800 on dual Xeon 2.6 processors. However, we were running a seperate computer with MS SQL Server. Where ...
  Topic: Upgrade Process
rconaway

Replies: 9
Views: 21877

PostForum: Pre-sales Support Forum   Posted: Mon Feb 09, 2009 10:33 pm   Subject: Upgrade Process
No. You can just upgrade if you have the license agreement.
  Topic: Reporting
rconaway

Replies: 4
Views: 12990

PostForum: Pre-sales Support Forum   Posted: Mon Feb 02, 2009 2:18 pm   Subject: Reporting
First Report - Date range should be user settable before report.

username ---- IP Address --- Quota Set ---- Total bytes used

Second Report - same thing but hourly range should be user settab ...
  Topic: Upgrade Process
rconaway

Replies: 9
Views: 21877

PostForum: Pre-sales Support Forum   Posted: Mon Feb 02, 2009 6:56 am   Subject: Upgrade Process
We have 5.1's and 5.0's. I just did a 5.1 upgrade and it went through clean.
  Topic: Upgrade Process
rconaway

Replies: 9
Views: 21877

PostForum: Pre-sales Support Forum   Posted: Mon Feb 02, 2009 6:40 am   Subject: Upgrade Process
Must be 5.0. So does that mean a full re-install?
  Topic: Upgrade Process
rconaway

Replies: 9
Views: 21877

PostForum: Pre-sales Support Forum   Posted: Mon Feb 02, 2009 4:32 am   Subject: Upgrade Process
I checked again, the only option is removal. It's not asking me to repair or upgrade.
  Topic: Upgrade Process
rconaway

Replies: 9
Views: 21877

PostForum: Pre-sales Support Forum   Posted: Mon Feb 02, 2009 4:30 am   Subject: Upgrade Process
When I run it, the first thing it says is that its going to uninstall the existing version.
  Topic: Upgrade Process
rconaway

Replies: 9
Views: 21877

PostForum: Pre-sales Support Forum   Posted: Sun Feb 01, 2009 9:32 pm   Subject: Upgrade Process
Is there a simpler way to do an upgrade from 5.10 to 5.16 other than a full uninstall and reinstall. Is there just a couple of files I can swap in and reboot the server?
 
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