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  Topic: Trial version wouldn't install
mikeconnell

Replies: 19
Views: 44187

PostForum: Pre-sales Support Forum   Posted: Sat Sep 11, 2004 4:02 pm   Subject: Trial version wouldn't install
Sorry, I was answering a post that was briefly on the forum from Kevin.

The Config.ini file matches up. I'll send copies of the files asap.

Thank you for all of your help. I really do want Firs ...
  Topic: Trial version wouldn't install
mikeconnell

Replies: 19
Views: 44187

PostForum: Pre-sales Support Forum   Posted: Sat Sep 11, 2004 2:37 pm   Subject: Trial version wouldn't install
Hi,

The installation was successful, I'm actually having problems opening Configuration Manager for the first time (see above)

Thanks
Mike
  Topic: Trial version wouldn't install
mikeconnell

Replies: 19
Views: 44187

PostForum: Pre-sales Support Forum   Posted: Sat Sep 11, 2004 2:25 pm   Subject: Trial version wouldn't install
Hi, it's the Configuration Manager login that I'm having trouble logging in to. Will persist.

Mike
  Topic: Trial version wouldn't install
mikeconnell

Replies: 19
Views: 44187

PostForum: Pre-sales Support Forum   Posted: Sat Sep 11, 2004 2:06 pm   Subject: Trial version wouldn't install
OK, that worked. Many thanks.

Now I'm on the log on screen. It seems that it won't take the user name and password supplied in the user guide. No error message or anything, it just takes me straigh ...
  Topic: Trial version wouldn't install
mikeconnell

Replies: 19
Views: 44187

PostForum: Pre-sales Support Forum   Posted: Fri Aug 20, 2004 12:29 pm   Subject: Trial version wouldn't install
By the way, I hope you noticed my typo earlier, but I'm running XP Home with Service Pack 1, not 2 which is not out yet.

Don't know if it helps, but on the first try I had to change the PC to ACPI ...
  Topic: Trial version wouldn't install
mikeconnell

Replies: 19
Views: 44187

PostForum: Pre-sales Support Forum   Posted: Fri Aug 20, 2004 12:12 pm   Subject: Trial version wouldn't install
OK, tried it. There doesn't seem to be any problem, it just goes to 'Started' with just a %age gauge.

No error messages or anything.

Mike
  Topic: Trial version wouldn't install
mikeconnell

Replies: 19
Views: 44187

PostForum: Pre-sales Support Forum   Posted: Thu Aug 19, 2004 4:16 pm   Subject: Trial version wouldn't install
Hi, many thanks.

Yes, I have administrative rights.

Mike
  Topic: Trial version wouldn't install
mikeconnell

Replies: 19
Views: 44187

PostForum: Pre-sales Support Forum   Posted: Thu Aug 19, 2004 12:14 pm   Subject: Trial version wouldn't install
Hi,

The MSIinstaller error is just logged as:

Product: FirstSpot(TM) -- Error 1713. FirstSpot(TM) cannot install one of its required products. Contact your technical support group. System Erro ...
  Topic: Trial version wouldn't install
mikeconnell

Replies: 19
Views: 44187

PostForum: Pre-sales Support Forum   Posted: Wed Aug 18, 2004 11:04 pm   Subject: Trial version wouldn't install
Hi, I'm having the same problem. On running setup.msi everything seems OK until I click on the typical option. Then after I click install the gauge reaches about 2/3 before I get the message "FirstSpo ...
 
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