Author |
Message |
Topic: Connection Closed after 2 or 3 minutes |
mgregory
Replies: 3
Views: 12530
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Forum: Pre-sales Support Forum Posted: Wed Sep 22, 2010 6:32 pm Subject: Connection Closed after 2 or 3 minutes |
"Logout when Infobox is Closed" is enabled. However, if the user does not close the infobox, won't he stay connected?
As to your question about a maintenance contract, I thought I had pur ... |
Topic: Connection Closed after 2 or 3 minutes |
mgregory
Replies: 3
Views: 12530
|
Forum: Pre-sales Support Forum Posted: Wed Sep 22, 2010 6:32 am Subject: Connection Closed after 2 or 3 minutes |
I have one user who is downloading video and his connection is closed every 2 or 3 minutes. The message he gets is that FirstSpot has closed the connection.
A copy of the fs_gw_srv log file for on ... |
Topic: How do you Replenish an Account that has Run Out of Time |
mgregory
Replies: 1
Views: 8577
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Forum: Pre-sales Support Forum Posted: Mon Sep 20, 2010 5:29 am Subject: How do you Replenish an Account that has Run Out of Time |
How is an account whose time has been exhausted replenished? If an account is exhausted, then when the user tries to log in, he is greeted by a message indicating the account has no time left. Since t ... |
Topic: Success return from PayPal |
mgregory
Replies: 1
Views: 8533
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Forum: Pre-sales Support Forum Posted: Wed Sep 15, 2010 6:45 am Subject: Success return from PayPal |
Our system is working well except for one minor problem. The success and fail returns from Paypal work as expected. After a successful tansaction, a user is taken to the login page. However, when he a ... |
Topic: pages lose formatting if "new domain name" is used |
mgregory
Replies: 3
Views: 13924
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Forum: Pre-sales Support Forum Posted: Thu Sep 02, 2010 4:39 pm Subject: pages lose formatting if "new domain name" is used |
Yes we extensively modified the login page. Following the advice in the user's guide, we did not modify any .php files except for minor parameters such as colors etc. However, the .tpl files have been ... |
Topic: pages lose formatting if "new domain name" is used |
mgregory
Replies: 3
Views: 13924
|
Forum: Pre-sales Support Forum Posted: Wed Aug 25, 2010 2:18 am Subject: pages lose formatting if "new domain name" is used |
Our installation is working fine except for one problem. When we change the login page domain name, using the configurator, the site's web pages lose their formatting and most of the links are broken. ... |
Topic: accounts providioned in two conflicting ways |
mgregory
Replies: 3
Views: 12060
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Forum: Pre-sales Support Forum Posted: Tue Aug 10, 2010 7:40 pm Subject: No time remaining after successful financial transaction |
I read the referenced FAQ and am troubled by it. From the FAQ it sounds like when a successful transaction has been completed, the software updates the user's attributes. However, the manner in which ... |
Topic: accounts providioned in two conflicting ways |
mgregory
Replies: 3
Views: 12060
|
Forum: Pre-sales Support Forum Posted: Tue Aug 10, 2010 3:23 am Subject: accounts providioned in two conflicting ways |
I am using self-signup to allow users to sign-up for one of several different plans contained in the shopping cart. To force the shopping cart to show up I set the initial time to 0 in the self-signup ... |
Topic: Both user namd/password and scratch code as login option |
mgregory
Replies: 3
Views: 11771
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Forum: Pre-sales Support Forum Posted: Mon Aug 02, 2010 4:34 pm Subject: Both user namd/password and scratch code as login option |
I would like to offer username/password login as well as scratch code (protional code) simultaneously on the login screen using separate areas and separate login text boxes. The configurator shows use ... |
Topic: No charge and for fee accts tbat differ by IP address |
mgregory
Replies: 4
Views: 14221
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Forum: Pre-sales Support Forum Posted: Fri Jul 30, 2010 12:13 am Subject: No charge and for fee accts tbat differ by IP address |
I probably will have at least half a dozen situations like the one described previously where a payment plan needs to be tied to a range of IP addresses in a manner similar to Apache's virtual hosting ... |
Topic: No charge and for fee accts tbat differ by IP address |
mgregory
Replies: 4
Views: 14221
|
Forum: Pre-sales Support Forum Posted: Wed Jul 28, 2010 9:32 pm Subject: Post subject: No charge and for fee accts tbat differ by IP |
Just to clarify the last post. The clients in this case two ferry boat companies. Their vessels and therefore their patrons are on different network segments and behind separate vessel routers that su ... |
Topic: No charge and for fee accts tbat differ by IP address |
mgregory
Replies: 4
Views: 14221
|
Forum: Pre-sales Support Forum Posted: Wed Jul 28, 2010 9:25 pm Subject: No charge and for fee accts tbat differ by IP address |
I am looking for a solution to the problem of needing to provide no charge accounts for on client who is subsidizing Internet access for his patrons and another who is not. Each of the patrons is set ... |
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