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  Topic: Extension for trial version
mcsalud

Replies: 3
Views: 14401

PostForum: Pre-sales Support Forum   Posted: Tue Oct 26, 2010 5:16 am   Subject: Extension for trial version
We are still on the testing phase with third party softwares/hardwares and our trial version is near expiration. If such extension of the trial version not to be applied then we need to install a new ...
  Topic: Extension for trial version
mcsalud

Replies: 3
Views: 14401

PostForum: Pre-sales Support Forum   Posted: Tue Oct 26, 2010 1:14 am   Subject: Extension for trial version
Hi,

Is it possible to extend the expiration date of the trial version we have for at least 60 days to avoid reinstalling and applying the patches you provided? There we some peculiar settings ...
  Topic: Extract Data of online users status
mcsalud

Replies: 6
Views: 19777

PostForum: Pre-sales Support Forum   Posted: Fri Oct 15, 2010 8:07 am   Subject: Extract Data of online users status
How about the (Online Users, MAC,IP,DataDownload and Data Upload)?
  Topic: Extract Data of online users status
mcsalud

Replies: 6
Views: 19777

PostForum: Pre-sales Support Forum   Posted: Fri Oct 15, 2010 4:52 am   Subject: Extract Data of online users status
Is it possible to extract the whole info reflected on the User Online Status (Online Users, MAC, IP, Login Time, Login Duration, Data Download, Data Upload)? The script provided by the querylogindurat ...
  Topic: Access check: The service type doesn't match
mcsalud

Replies: 41
Views: 200693

PostForum: Pre-sales Support Forum   Posted: Fri Oct 15, 2010 1:04 am   Subject: Access check: The service type doesn't match
the test was successful and weve made a full cycle test up to RODOPI authentication. Thanks for the support
  Topic: Extract Data of online users status
mcsalud

Replies: 6
Views: 19777

PostForum: Pre-sales Support Forum   Posted: Thu Oct 14, 2010 11:52 pm   Subject: Extract Data of online users status
The test was successful and were able to authenticate users up to RODOPI billing system. Is there a way we can extract the data from your STATUS: Users online tab so we can upload it to our separate m ...
  Topic: Access check: The service type doesn't match
mcsalud

Replies: 41
Views: 200693

PostForum: Pre-sales Support Forum   Posted: Thu Oct 14, 2010 1:31 am   Subject: Access check: The service type doesn't match
1. to make it clear: username/password: aa is not working on Rodopi side coz is not created the account yet only on the txt file for radius.


2. Valid test account:
Username: testpword
P ...
  Topic: Access check: The service type doesn't match
mcsalud

Replies: 41
Views: 200693

PostForum: Pre-sales Support Forum   Posted: Thu Oct 14, 2010 12:23 am   Subject: Access check: The service type doesn't match
Yes with RODOPI billing system we encountered INVALID Login errors.
  Topic: Access check: The service type doesn't match
mcsalud

Replies: 41
Views: 200693

PostForum: Pre-sales Support Forum   Posted: Wed Oct 13, 2010 11:12 pm   Subject: Access check: The service type doesn't match
We are still having errors even though we changed our RODOPI settings to 1.7.20.10. As we noticed and relayed to you on previous threads that our current NAS sends public IP in standard format (ex. 20 ...
  Topic: Access check: The service type doesn't match
mcsalud

Replies: 41
Views: 200693

PostForum: Pre-sales Support Forum   Posted: Wed Oct 13, 2010 7:47 am   Subject: Access check: The service type doesn't match
I've emailed the Ip and login/password for VIRCOM RADIUS test server
  Topic: Access check: The service type doesn't match
mcsalud

Replies: 41
Views: 200693

PostForum: Pre-sales Support Forum   Posted: Wed Oct 13, 2010 7:07 am   Subject: Access check: The service type doesn't match
No, its a production server
  Topic: Access check: The service type doesn't match
mcsalud

Replies: 41
Views: 200693

PostForum: Pre-sales Support Forum   Posted: Wed Oct 13, 2010 5:59 am   Subject: Access check: The service type doesn't match
Ive sent the email regarding remote desktop connection via VNC
  Topic: Access check: The service type doesn't match
mcsalud

Replies: 41
Views: 200693

PostForum: Pre-sales Support Forum   Posted: Wed Oct 13, 2010 4:35 am   Subject: Access check: The service type doesn't match
attached below is our User.txt file. We changed it as per your instruction but still gets the same error.

USER.TXT-----
# Users.txt
#
# The comma , at the end of each line is no longer required! ...
  Topic: Access check: The service type doesn't match
mcsalud

Replies: 41
Views: 200693

PostForum: Pre-sales Support Forum   Posted: Wed Oct 13, 2010 1:01 am   Subject: Access check: The service type doesn't match
Attached below is the error.log we are still encountering with FitstSpot. You will notice that the NAS-IP is in reverse format (1.7.20.10 instead of 10.20.7.1). The NAS-IP captured is the private IP o ...
  Topic: Access check: The service type doesn't match
mcsalud

Replies: 41
Views: 200693

PostForum: Pre-sales Support Forum   Posted: Tue Oct 12, 2010 11:02 pm   Subject: Access check: The service type doesn't match
Yes we selected [Default PPP Service (Login/Unknown users) under RADIUS Server VOP.
 
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