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  Topic: Single account to allow multiple logons
hsobers

Replies: 1
Views: 6996

PostForum: Pre-sales Support Forum   Posted: Sun Aug 27, 2006 6:16 pm   Subject: Single account to allow multiple logons
Hi

We have installed FirstSpot 4.0.9 and each hotspot user has a unique username and password, and this is working fine. However, we have some users that need to have the same username and password ...
  Topic: FSSendmail.exe Crashes
hsobers

Replies: 8
Views: 16658

PostForum: Pre-sales Support Forum   Posted: Tue Jun 06, 2006 5:43 pm   Subject: FSSendmail.exe Crashes
Hi Alan

We are having the same problem. The link that you suggested to microsoft is not a valid page- perhaps you can repost. Will an upgrade to 4.0.9 solve this problem? Also, once the upgrade is ...
  Topic: Problem with Firstspot 4.0.1 fssendmail.exe error
hsobers

Replies: 0
Views: 6431

PostForum: Pre-sales Support Forum   Posted: Tue Jun 06, 2006 1:28 pm   Subject: Problem with Firstspot 4.0.1 fssendmail.exe error
Hi, We've been using Firstspot advanced edition for a few months now at one of our hotels and we need to purchase licenses to deploy to our other 2 hotels. We are however experiencing a problem that h ...
  Topic: Customization of FirstSpot
hsobers

Replies: 16
Views: 39697

PostForum: Pre-sales Support Forum   Posted: Mon Mar 27, 2006 8:12 pm   Subject: Customization of FirstSpot
Hi Alan- just thought that I would let you know that we've completed our testing and we're definitely going forward with this application. If I could offer some constructive criticism though- I think ...
  Topic: Customization of FirstSpot
hsobers

Replies: 16
Views: 39697

PostForum: Pre-sales Support Forum   Posted: Thu Mar 23, 2006 1:41 am   Subject: Customization of FirstSpot
Thanks very much Alan. I appreciate your assistance over these past days. It looks like we are making progress with the software. Our plan is to monitor it over the next few days. I will definitely le ...
  Topic: Customization of FirstSpot
hsobers

Replies: 16
Views: 39697

PostForum: Pre-sales Support Forum   Posted: Wed Mar 22, 2006 6:19 pm   Subject: Customization of FirstSpot
Thanks Alan- the information provided was helpful. Is there a way that you can reprint the tickets. For example, if a guest in our hotel buys a ticket to access the web through Firstspot, and they the ...
  Topic: Customization of FirstSpot
hsobers

Replies: 16
Views: 39697

PostForum: Pre-sales Support Forum   Posted: Tue Mar 21, 2006 3:35 pm   Subject: Customization of FirstSpot
Alan- thank you very much for your usual prompt responses.

Here's the error message that I get when I say we're being kicked out of the system:
"FirstSpot has disconnected you from the Internet d ...
  Topic: Customization of FirstSpot
hsobers

Replies: 16
Views: 39697

PostForum: Pre-sales Support Forum   Posted: Tue Mar 21, 2006 1:57 pm   Subject: Customization of FirstSpot
Alan- me again. I need you to be more specific with regards to the printing issue. We are not Java or html programmers and do not fully understand how to get this thing done. It would be appreciated i ...
  Topic: Customization of FirstSpot
hsobers

Replies: 16
Views: 39697

PostForum: Pre-sales Support Forum   Posted: Tue Mar 21, 2006 1:37 pm   Subject: Customization of FirstSpot
Thanks Alan. By the way, how long does it take after we order the software to get the license? We've started giving access to 2 of our guests at the hotel on a trial basis, and they are already report ...
  Topic: Customization of FirstSpot
hsobers

Replies: 16
Views: 39697

PostForum: Pre-sales Support Forum   Posted: Tue Mar 21, 2006 3:07 am   Subject: Customization of FirstSpot
Thanks Alan- what about the printing issue? How do we get this one done?

Thanks.
  Topic: Customization of FirstSpot
hsobers

Replies: 16
Views: 39697

PostForum: Pre-sales Support Forum   Posted: Tue Mar 21, 2006 12:31 am   Subject: Customization of FirstSpot
Thanks Alan- however, the quick add feature doesn't help me directly. It does indeed allow me to print the username and password, however, it doesn't allow me to print additional information on the ti ...
  Topic: Customization of FirstSpot
hsobers

Replies: 16
Views: 39697

PostForum: Pre-sales Support Forum   Posted: Fri Mar 17, 2006 3:38 pm   Subject: Customization of FirstSpot
Hi, I have 2 questions as it pertains to customizing the FirstSpot software- customizing for printing and customizing for the log-on page.

We've just setup the software and it seems to be working w ...
  Topic: Limit many users from many machines w/same login credentials
hsobers

Replies: 2
Views: 8418

PostForum: Pre-sales Support Forum   Posted: Fri Mar 17, 2006 12:18 pm   Subject: Limit many users from many machines w/same login credentials
Thanks Alan. Appreciate your prompt response.
  Topic: Limit many users from many machines w/same login credentials
hsobers

Replies: 2
Views: 8418

PostForum: Pre-sales Support Forum   Posted: Thu Mar 16, 2006 2:19 pm   Subject: Limit many users from many machines w/same login credentials
Hi there, here's my question:

We're using FirstSpot trial software and we are creating our first hotspot. Please consider this example: John buys hotspot time from us and we provide him with a user ...
 
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