Author |
Message |
Topic: Pulling Statistics (v4) |
hmarcbower
Replies: 0
Views: 6841
|
Forum: Pre-sales Support Forum Posted: Thu Nov 13, 2008 7:39 pm Subject: Pulling Statistics (v4) |
Hello all,
Is there a built-in way to get any sort of reporting of use statistics from the system? If there isn't, has anyone developed any processes that they would be willing to share? |
Topic: Maximum concurrent users |
hmarcbower
Replies: 10
Views: 21235
|
Forum: Pre-sales Support Forum Posted: Wed Oct 29, 2008 5:27 pm Subject: Maximum concurrent users |
Would there be a log somewhere that would show a failed licence check? When I check the firstspot_gw_srv_<date>_<time>.log files for the last few restarts they are showing "license k ... |
Topic: Maximum concurrent users |
hmarcbower
Replies: 10
Views: 21235
|
Forum: Pre-sales Support Forum Posted: Wed Oct 29, 2008 11:35 am Subject: Maximum concurrent users |
Hi alan,
The exact error message is this one from the lang.php file (which I have not customized, so it's the default message):
$lang
version=Advanced
versionDesc=4.0.0
; allowed hosts ... |
Topic: Maximum concurrent users |
hmarcbower
Replies: 10
Views: 21235
|
Forum: Pre-sales Support Forum Posted: Tue Oct 28, 2008 4:46 pm Subject: Maximum concurrent users |
This just started happening recently - we're getting a maximum concurrent users error... but we're fully licensed for a non-trial version.
What information do you need to know to help figure this o ... |
Topic: Shows login page, accept page, but can't reach any external |
hmarcbower
Replies: 7
Views: 15775
|
Forum: Pre-sales Support Forum Posted: Mon Sep 15, 2008 6:19 pm Subject: Shows login page, accept page, but can't reach any external |
Uninstall, reinstall, move all my modified files back to where they were... and it works.
No idea why it would have stopped working, but I suspect there was an issue with the firsthop.
I notic ... |
Topic: Shows login page, accept page, but can't reach any external |
hmarcbower
Replies: 7
Views: 15775
|
Forum: Pre-sales Support Forum Posted: Mon Sep 15, 2008 4:28 pm Subject: Shows login page, accept page, but can't reach any external |
Using Wireshark I've been able to determine that no traffic is being passed from the wireless-network card to the wired-network card. Why this would happen all of a sudden I'm not sure, but thought I ... |
Topic: Shows login page, accept page, but can't reach any external |
hmarcbower
Replies: 7
Views: 15775
|
Forum: Pre-sales Support Forum Posted: Sat Sep 13, 2008 9:09 pm Subject: Shows login page, accept page, but can't reach any external |
Another bit of relevant information: I'm using v4. |
Topic: Firstspot trial connection idle timeout |
hmarcbower
Replies: 3
Views: 10121
|
Forum: Pre-sales Support Forum Posted: Fri Sep 12, 2008 8:31 pm Subject: Firstspot trial connection idle timeout |
I'm fairly certain (though I haven't used v5) that the trial version disconnects any session after x minutes as part of the trial limitations. I think with v4 it was actually 5 minutes, but I might b ... |
Topic: Shows login page, accept page, but can't reach any external |
hmarcbower
Replies: 7
Views: 15775
|
Forum: Pre-sales Support Forum Posted: Fri Sep 12, 2008 6:35 pm Subject: Shows login page, accept page, but can't reach any external |
Oh, and DNS is working fine from a client. I can try to ping any site I can think of - it resolves the address and tries to ping, but it never gets any response. |
Topic: Shows login page, accept page, but can't reach any external |
hmarcbower
Replies: 7
Views: 15775
|
Forum: Pre-sales Support Forum Posted: Fri Sep 12, 2008 5:45 pm Subject: Shows login page, accept page, but can't reach any external |
I'm not sure how useful this will be, but here's the log of what happened, too:
12/09/2008 13:31:48 ** ServiceExecutionThread: Client IP
12/09/2008 13:31:49 ** <SendResponse>
12/09/2008 ... |
Topic: Shows login page, accept page, but can't reach any external |
hmarcbower
Replies: 7
Views: 15775
|
Forum: Pre-sales Support Forum Posted: Fri Sep 12, 2008 5:38 pm Subject: Shows login page, accept page, but can't reach any external |
Windows IP Configuration
Host Name . . . . . . . . . . . . : FirstSpot
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routin ... |
Topic: Shows login page, accept page, but can't reach any external |
hmarcbower
Replies: 7
Views: 15775
|
Forum: Pre-sales Support Forum Posted: Fri Sep 12, 2008 5:35 pm Subject: Shows login page, accept page, but can't reach any external |
OK, this is a new problem. Everything was working fine until a day or two ago... now this is happening.
I can connect to the wireless network fine. I type in my address (I use www.theonion.com as ... |
Topic: Vista Compatable |
hmarcbower
Replies: 33
Views: 53602
|
Forum: Pre-sales Support Forum Posted: Fri Sep 12, 2008 5:13 pm Subject: Vista Compatable |
I apologize for not coming back and reporting this earlier, but our issues have been resolved. As I suspected a few posts back, this didn't have anything to do with Firstspot (for us). It was a non- ... |
Topic: Use firstspot as Usage based instead of time based |
hmarcbower
Replies: 8
Views: 15857
|
Forum: Pre-sales Support Forum Posted: Fri Nov 09, 2007 5:23 pm Subject: Use firstspot as Usage based instead of time based |
Is there a quick php hack they could apply so that both upload and download traffic are subtracted from both values at the same time? Then, if, for example, a user pays for 100MB of transfer (up or d ... |
Topic: Vista Compatable |
hmarcbower
Replies: 33
Views: 53602
|
Forum: Pre-sales Support Forum Posted: Thu Nov 08, 2007 2:54 pm Subject: Vista Compatable |
I am attempting to test it with the same AP but with a secured wireless network (I'll start with WEP, then move to WPA). I haven't had a chance to program up the AP yet, though.
When I say "secu ... |
|