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  Topic: edit customers remaining minutes
cstump

Replies: 2
Views: 10284

PostForum: Pre-sales Support Forum   Posted: Sat Jun 19, 2004 2:54 pm   Subject: tried to edit time remaining
I am not able to edit time remaining as you suggested. This is the error: "Warning: Specified user name not found or a name clash exists."

It happens with any user I try to edit.

What am I doing ...
  Topic: free IP addresses
cstump

Replies: 1
Views: 8708

PostForum: Pre-sales Support Forum   Posted: Sat Jun 19, 2004 2:46 pm   Subject: free IP addresses
By default there are two IP addresses listed under the exception free websites tab of config. mgr. 207.46.249.222 and 64.21.14.2

Why are they there, and are they ok to remove?
  Topic: edit customers remaining minutes
cstump

Replies: 2
Views: 10284

PostForum: Pre-sales Support Forum   Posted: Sat Jun 19, 2004 10:25 am   Subject: edit customers remaining minutes
Scenario:

I inadvertantly sold a customer 1000 minutes at a price that was supposed to give them only 100 minutes [or the opposite]. Or, a customer has been unable to use his minutes do to problems ...
  Topic: edit login screen
cstump

Replies: 1
Views: 8761

PostForum: Pre-sales Support Forum   Posted: Sat Jun 19, 2004 10:06 am   Subject: edit login screen
I see the "UI Customization" tab in Configuration Manager, but wonder if I can edit that page even further in HTML in order to add more helpful information for my customers?
  Topic: how the connect time is metered
cstump

Replies: 3
Views: 11379

PostForum: Pre-sales Support Forum   Posted: Sat Jun 19, 2004 10:03 am   Subject: how the connect time is metered
I assume that if I sell someone one hour of connect time he could connect (for instance) 10 different times, for 6 minutes at a time, over a period of a day, week, or month's time.

Is this correct ...
  Topic: pricing setup
cstump

Replies: 1
Views: 8841

PostForum: Pre-sales Support Forum   Posted: Thu Jun 17, 2004 1:28 pm   Subject: pricing setup
I am setting up FirstSpot for the first time, and cannot for the life of me find out where to specify the amounts of time and pricing that I'd like to offer my customers. I assume these parameters are ...
 
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